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We are looking for a Technical Payment Product Manager who will join our amazing Product group responsible for all of our Payment Services and related Products.
The Technical Payment Product Manager will lead key Integration Projects and explore new frontiers of Payment-related products.
The Technical Payment Product Manager Will Report to the Payments Services Team Leader.
IN THIS POSITION YOU WILL:
Work closely with Customers (internal and/or External), Sales,Business Development and customer success teams to define business requirements and scope of implementation. Serve as Gatekeeper for the new Business Initiatives. Routines: Discovery sessions, Costs and schedule estimations, project plan (Content & Effort), Business kick-off meetings.
Manage and prioritize tasks and backlogs (short term) and/or define Product roadmap & Vision (long term) Be responsible for the product strategy. Routines: Opening and categorizing Jira items, prioritizing capacity/Product backlogs.
Functionally Analyze and Design new Payment integrations and Products. Characterize new features and adjustments through receiving constant inputs and feedback from the field, R&D, customers, and the industry. Define Success KPIs and how to measure them. Routines: Design documents and PRDs, DR meetings.
Execute and Deliver shoulder to shoulder with R&D and QA as a key pivot in the Agile/Scrum process. Assume ownership in coordinating all the relevant stakeholders to make it happen within the defined schedule & content. Routines: Gate meetings, Test Gate meetings, assembling a project task force (engine, Web, mobile, embedded QA, etc) and conducting routine meetings. Constant communications and expectation alignment with customers.
Assist customers and business units with managing and deploying live pilots and/or fully deploying the new features and/or products in the field. Routines: prepare and help configure the production environments and analyze issues/bugs that arise during this time.
Serve as a key focal point in the knowledge transfer processes of every completed project.
Help facilitate our business units independence on the related day-to-day operations. Routines: Preparing a configuration guide, perform knowledge transfer sessions with the Payment Ops team and/or other related business units. Payment Ops Gate meetings.
Use data to measure a project or products success and analyze key factors contributing to it or preventing it. Routines: Database, BI and Kibana queries on all environments. Effort assessments. Project retrospective/Lesson learn meetings.

We are seeking a talented professional services engineer with a strong technical background looking to grow their skills and career at a cutting-edge AppSec technology company.
The professional services engineer plays a key role in bridging Pre- and Post-Sales, Customer Success, Product, and R&D.
**In this position, youll be working in a hybrid model: three days remotely from home and two days at the office
Responsibilities:
Become a go-to technical expert on the Software Composition Analysis (SCA) solution.
Assist enterprise customers to plan, deploy and roll out the solution utilizing industry best practices.
Assist customer application teams onboard .
Lead technical meetings with customers.
Actively participate in pre-and post-sales technical discussions.
Document, track, and pro-active follow-up on customer issues.
Provide valuable feedback to Product and R&D teams for existing and new solution integrations.

Deep Instinct, the first cyber security company to apply Deep Learning to cyber security is looking for a Senior DevOps Cloud Engineer. Deep instinct is an innovative start-up that has a unique and game-changing software solution to protect Fortune 500 End-Point users against Zero Day & APT cyber-attacks. This is an incredible opportunity to get in early at a Pre-IPO Cyber Security company that is poised to do huge things! We're on a mission to disrupt the cyber security market and the time is NOW! You will take part in Developing, maintaining, and optimizing our products and their production environments. Play a key role in designing our transformation from a single tenant service to a high scale multi-tenant HA cloud native solution. Influence and optimize our software delivery lifecycle, Infrastructure as code, container orchestration, artifact managers, monitoring, and more while working closely with development and research teams.

Office Location:
TLV Office

Region:
Israel

Responsibilities::
What kind of things we do? Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them. Collaborate closely with development teams to understand their current build and release processes and make recommendations for improvement. Partner with cross-functional stakeholders, including development, research, operations, quality assurance and security, to streamline processes. Provide guidance to development teams to improve performance and operability of the solutions they develop. Build and maintain the CI/CD pipelines to improve developer productivity, agility, and code quality. Develop and continuously improve automation solutions to enable teams to build, deploy and test code efficiently and consistently. Ensure that systems meet business and customer needs for reliability and availability. Monitor and manage application performance and service quality, including initial troubleshooting, identification of root cases and issue resolution. Work closely with cross-functional stakeholders to analyze and troubleshoot complex production issues.


Why Work With Us::
Deep Instinct , is the first cyber security company to apply Deep Learning as a platform. We are the only cyber security company harnessing the power of deep learning to prevent 99% of known and unknown attacks from malware and zero-day threats. Deep Instinct Prevention for Endpoints . Prevention of malicious files at the endpoint is critical. Deep Instinct prevents known, unknown, zero-day, and ransomware from executing on the endpoint Deep Instinct Prevention for Applications. is an agentless, on-demand, anti-malware solution for the enterprise that is device and system agnostic. With our unique, industry-leading deep learning ap

We are looking for a SaaS Manager and Enterprise Architect to lead the journey of all products to SaaS, with architectures that support upgradability, customization, scalability, and optimal use of the cloud native resources.
As our Enterprise Architect You will lead the SaaS program and work with the CTOs and products Architects on the roadmap and the stages. You will guide the design, development and follow up on the progress in all products.
You will need also work closely with CTIO on projects that create one infrastructure to all the products, commonality between the products and adoption to cloud environment using the native cloud capabilities.
Job Description:
Lead Architecture Strategy and Planning:
Collaborate with key stakeholders, such as product managers, development teams, and executives, to understand business requirements and translate them into architectural strategies.
Define the long-term technology roadmap and architectural vision, ensuring it supports business growth, scalability, and innovation.
Conduct feasibility studies and recommend appropriate technology solutions to address complex business problems.
Establish and Maintain Architecture Baseline:
Define and implement an enterprise architecture framework, including standards, guidelines, and best practices.
Develop and maintain an architecture baseline for all software products, ensuring consistency and alignment with business objectives.
Regularly review and update the architecture baseline to accommodate evolving business needs and technological advancements.
Leadership and Collaboration:
Collaborate with cross-functional teams to ensure architectural alignment and effective execution of projects.
Promote effective communication and collaboration across departments, fostering a collaborative environment that encourages knowledge sharing and cross-team problem-solving.
Lead and mentor a team of architects, providing guidance and fostering a culture of continuous learning and professional development.
Architecture Governance and Compliance:
Define and enforce architectural standards, frameworks, and best practices to ensure compliance with industry regulations, security requirements, and quality standards.
Conduct regular architecture reviews and audits to identify potential risks, performance bottlenecks, and opportunities for improvement.
Stay up to date with emerging technologies, industry trends, and best practices related to enterprise architecture, and proactively recommend their adoption when appropriate.
Stakeholder Management:
Collaborate with executive leadership to align the architectural vision with the company's strategic objectives.
Engage with product managers, business stakeholders, and customers to understand their needs, provide architectural guidance, and drive customer-centric solutions.
Communicate complex architectural concepts and recommendations effectively to both technical and non-technical stakeholders.

We are The IT Support team ensures the production and development environments are up and running 24/7. We stay busy doing everything from back-office helpdesk to supporting development teams with integrations, debugging, and troubleshooting. You are As a technical-oriented individual, you are capable of resolving any technical issue with ease. Your exceptional customer service approach and effective communication skills help you to quickly solve problems of all levels of complexity, from the simplest to the most challenging. You are always eager to learn new things and have an innate drive for automation and continuous improvement of IT processes. You have a proven track record of working in a fast-paced environment and possess excellent diagnostic skills. You can quickly implement solutions and share your advanced technical knowledge in a simple and understandable manner. Work from our Jerusalem office 5 days a week. Possibility for 1 remote day a week. You will
* Serve as the first point of contact with employees who need technical assistance via phone, chat, email, or remote access.
* Provide quick resolution and excellent customer service.
* Talk employees through basic problem-solving processes.
* Provide on-site and remote support and maintenance of Cross River’s various technologies. This includes installing, repairing, upgrading, replacing, and maintaining hardware/software and peripheral equipment.
* Provide daily operational support for end-user devices, peripherals, and other related technologies that may be used daily and require hands-on support.
* Support responsibilities include performing PC /laptops (Windows and Mac/OSX) upgrades/replacements, equipment moves, hardware installations, technology configuration & deployment along with providing support for locally installed software solutions.
* Troubleshoot hardware and software issues, responding quickly and efficiently to questions from employees.
* Efficiently respond to and use a ticketing system for support tracking.
* Research and evaluate new products and services that help keep our IT environment current.
* Assist with inventory and supply management.
* Assist with updating FAQ and common troubleshooting (knowledge base).
* Solving day-to-day issues and understanding why they occur and how to prevent them from reoccurring.
* Suggest recommendations based on requests from various teams, run the required research, and test various potential solutions on a global scale.
* Provide the IT aspect of onboarding new hires, from delivering the equipment to system technical onboarding.
You have Proficient in Hebrew and English both written and verbal, sufficient for achieving consensus and success in a remote and largely asynchronous work environment - Required 3+ years of experience working as a #help_desk / experience in a support role in a mid-large high-tech organization (military experience accepted) - Required
* Troubleshooting a range of desktop/laptop computers, knowledge of Mac OS, Windows and Linux Required
* Proven experience supporting Apple Mac hardware and OSX operating systems – Required
* Excellent Customer Service skills via phone, email, and in-person – Required
* Experience working with collaboration tools, conferencing systems, remote IT tools, and ticketing systems - Required
* Experience with MDM solutions such as In-Tune or Jamf
* Possess a "no task too small" attitude. You must be willing to work off-hours from time to time
* Strong Technical and Organization Skills
* Troubleshooting Skills & Analytical Skills (networks, switches, routers, access points, printers, and other devices)
* Ability to manage your daily functions while assisting on projects and handling recurring tasks independently, empathize with the end user, and craft solutions to help them swiftly while under stress
* A thorough understanding o

Our Company is seeking a talented Site Reliability Engineer to join our team in Israel.
Our SRE team is responsible for the design, creation, and maintenance of a complete multi-on-prem and cloud applications, deployment and monitoring framework, working with all major cloud providers. (AWS/Azure/GCP).
This is an amazing opportunity to work with a world-class technical team and to hold responsibility for designing, creating, and provisioning infrastructure as well as deploying and maintaining applications with a focus on infrastructure as code.
We aim to adopt the best solutions to fulfill our requirements, and you will be encouraged to bring your ideas and new thinking.
So, if you want to grow with us and work for a world leader company, Now it is the right time to join.
What Youll Do:
Site reliability engineer is what you get when you treat operations as if its a software problem.
Our mission is to protect, provide for, and progress the software and systems behind all of our company services.
Ensure high uptime and reliability of Crossixs production environment, on-prem and cloud.
Take responsibility for managing the production environment, security, change management, deployment, architecture, and tools.
Lead technical calls with business partners to explain how our applications are architected, understand requirements, and handle production problems.
Perform root cause analysis for complex failures and offer modern solutions and tools.
Utilize Grafana to develop effective dashboards that provide key insights and system performance.
Analyze performance and stability issues and create in-house automation tooling.
Work closely with DevOps, R&D, product, and integration managers to enable automated CI/CD methods.
Design, develop, and drive troubleshooting & mitigation tools as part of driving self-healing agenda.
Constantly improve the technology stack, supporting the data growth.
Working in a data-driven company with cutting-edge environments that combine on-prem and cloud technologies.

We are looking for a Product Manager.
In this role, you will be working on a new and innovative AI-based offering that will change the way companies test the user experience of their products worldwide!
Responsibilities:
Own the product lifecycle from requirements gathering through production and release
Collect use cases from customers to develop a unique understanding of their needs
Become an expert of your domain and well familiar with the competitive landscape
Identify opportunities for product innovation and product enhancements
Translate product strategy into successful solutions and their detailed requirements
Study and measure feature usage across different customer segments to prioritize development efforts
Aim to create the best possible user experience
Initiate and drive effective cross-team collaboration

we are looking for a technical engineer with knowledge in the IT and software worlds who is willing to join a fast-paced, high-energy escalation team working on resolving customer issues, designing large complex deployments, improving company products, and training other tiers. Successful candidates will need to have excellent organizational, communicational, self-management and self-learning skills.

Essential Functions:

Troubleshooting complex software modules based on written and verbal descriptions provided by technical support, sales, account managers, and customers.
Participation in internal and external calls to provide technical insight into the issue experienced by the customer and provide fixes and workarounds.
Work with QA and development teams to recommend resolutions, provide insights, and make sure issue fixes are being implemented into the products.
Creation and delivery of training materials for technical support and sales engineers.
Participation in the creation of internal knowledge base articles.
Participation in the software early availability activities, deploying beta code, troubleshooting, and delivering feedback.

We are looking for a Software Engineer to join the Cluster team.
Why would you love this job?
As a member of the Core Platforms group, you will be responsible for the software behind the fastest NoSQL clusters on earth, supporting more than 200 million ops/sec at sub-millisecond latency with true linear scalability.
​Our ideal candidate is a strong individual that loves to work with a diverse team of bright and ambitious people.
You are passionate about technology in general and specifically the challenges around cloud, performance, and distributed computing. You are a quick learner, always eager to learn and improve.
You are able and willing to share your knowledge and guide other team members.
If youre all that, fun to work with, and want to make an impact while contributing to a wildly successful startup, then this is the right challenge for you.
What youll do:
Develop the next generation of our Cluster products and solutions.
Own and lead our Cluster features end-to-end, from design through development and deployment.
Debug, maintain, and improve the Cluster infrastructure, enhancing its ability to handle many thousands of databases with millions of requests per second.
Provide technical leadership and guidance to other team members.
Participate in various open source projects that we maintains and/or contributes to.
Work closely with team members, Product, DevOps, Support, Customer Success, and other R&D teams.

In this role, you will support other worldwide teams during installation, upgrade, and product issues. You will be part of the Tier 3 support team for a complex enterprise system in the medical devices domain. The team is part of R&D and is responsible for product support at all levels, starting from the interface and up to the end user.


Your role:

Responsible for onboarding customer-specific configurations, Integrations, and business requirements for new and existing customers.
Ensure successful ongoing operations with knowledge transfer to customers.
N/R Lead client meetings to extract and document requirements.
Utilise experience and knowledge of resolving complex problems.
Learn, implement, and teach best practices for the implementation and configuration of company products.
Develop software, tests, and tools to ease integration in the professional service field.
Produce and review product documentation and training materials to ensure content accuracy and ability to support company products.
Transfer customer-specific knowledge and documentation to the support team post successful customer onboarding.