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We are a dynamic SaaS company, taking organizations on a transformative journey toward AI-driven business processes and services. With zero setup required, our conversational AI manages employees' requests, assists with queries, and accelerates the resolution of issues. We are recognized as a leading innovator in the industry, featured in the Gartner Magic Quadrant for ITSM, and honored with AWS's prestigious Rising ISV Star Award. With over 4,000 clients across 140 countries and a daily impact on over 9 million end-users, we are committed to transforming the organizational service management landscape. Were looking for someone who has strong time management, organization, and problem-solving skills. We value hard work and reward success. The position is temporary with an option to become a full time. What you will do:
* Manage the renewal cycle and contract processing, within a timely manner, to ensure no service disruptions
* Prepare renewal quotes based on customer requests and requirements
* Collaborate with Customer Success Managers on quotations, overcoming objections, and adjusting proposals to ensure the best offering is presented to the customer
* Attend customer calls to review renewal offerings
* Follow up with customers on proposals and pending payments (email and phone calls)
* Work with the internal AR team on invoices and additional vendor documentation, as requested by customers
* Maintain and report on accurate 90 days rolling forecast of renewals
* Utilize retention playbook to negotiate contract terms and maximize revenue

we are a dynamic SaaS company, taking organizations on a transformative journey toward AI-driven business processes and services. With zero setup required, our conversational AI manages employees' requests, assists with queries, and accelerates the resolution of issues. We are recognized as a leading innovator in the industry, featured in the Gartner Magic Quadrant for ITSM, and honored with AWS's prestigious Rising ISV Star Award. With over 4,000 clients across 140 countries and a daily impact on over 9 million end-users, we are committed to transforming the organizational service management landscape. We are looking for a standout Software team leader to drive the evolution of our flagship AI product. Picture being the visionary behind our SaaS-based microservices in the AWS cloud. Your leadership is the key to steering innovation. Responsibilities:
* Guide a cross-functional team through the entire project lifecycle, from initial research to final delivery.
* Lead the charge in architecting the next generation of SysAid's flagship product.
* Utilize a SaaS-based microservices solution deployed in the AWS cloud and infuse it with AI capabilities for groundbreaking innovation.
* Leverage the capabilities of the AWS cloud and explore a variety of AI-driven technologies and services.
* Stay at the forefront of technology by continuously exploring, evaluating, and implementing new technologies
* Elevate development efficiency and product quality through strategic technological choices.
* Collaborate closely with product and design teams, providing visionary leadership to create user interfaces and features.

We are a dynamic SaaS company, taking organizations on a transformative journey toward AI-driven business processes and services. With zero setup required, our conversational AI manages employees' requests, assists with queries, and accelerates the resolution of issues. We are recognized as a leading innovator in the industry, featured in the Gartner Magic Quadrant for ITSM, and honored with AWS's prestigious Rising ISV Star Award. With over 4,000 clients across 140 countries and a daily impact on over 9 million end-users, we are committed to transforming the organizational service management landscape. We are seeking a Full Stack Engineer to develop the next generation of the SysAid leading product. Responsibilities:
* Develop advanced, enterprise-grade, high-performance, and scalable React web applications according to the newest, latest guidelines and best practices.
* Develop Full-Stack cloud web applications and services, on top of AWS cloud, utilizing and harnessing required AWS technologies & services.
* Tailor and design cloud solutions and infrastructure.
* Continuously discover, evaluate, and implement new technologies to maximize development efficiency and quality.
* Collaborate closely with product and design teams to create innovative user interfaces and features.

We are a dynamic SaaS company, taking organizations on a transformative journey toward AI-driven business processes and services. With zero setup required, our conversational AI manages employees' requests, assists with queries, and accelerates the resolution of issues. We are recognized as a leading innovator in the industry, featured in the Gartner Magic Quadrant for ITSM, and honored with AWS's prestigious Rising ISV Star Award. With over 4,000 clients across 140 countries and a daily impact on over 9 million end-users, we are committed to transforming the organizational service management landscape. We are eagerly seeking a Senior Developer focusing on Node.js development. This role is not just about crafting and delivering exceptional products; its about pushing the boundaries of what's possible in AI-driven software development. As a Senior Developer in our team, you'll play a pivotal role in crafting cutting-edge solutions and pushing the boundaries of technology. If you're passionate about innovation and eager to make a significant impact, this is the opportunity you've been looking for. Responsibilities:
* Lead the development and maintenance of high-quality software products using Node.js and SQL technologies.
* Design robust backend systems, user interfaces, effective APIs, and algorithms to drive our AI-driven initiatives forward.
* Guide and mentor junior developers, fostering their growth and development within our team.
* Collaborate with cross-functional teams to explore new AI, Machine Learning, and data science solutions, driving continuous innovation.

An amazing global fintech company is seeking a Billing / Reimbursement Specialist to help the Finance department with the billing/ reimbursement process, for North America customers.
Location: Herzilya.
Hybrid model of work.
AS A BILLING / REIMBURSEMENT SPECIALIST YOU WILL:
Summarize receivables balances, verify totals, and prepare reports.
Manage the payouts for clients.
Be customers contact-person for all their questions/issues with billing and invoices via email, salesforce cases.
Research and resolve account discrepancies and reply to customer questions.
Calculate underpayments and apply adjustment.
Upload files to SAP and ensure reconciliation of customer cards when possible.
Prepare related monthly close task and audit requests.