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The Fraud Analyst is responsible for:
Daily monitoring and investigation of suspicious transactions, merchant and third-party activity.
Effectively liaise cross-teams and cross company, identifying fraud risk and implementing best-in-class monitoring reports and fraud mitigating procedures.
Strong analytical ability to be able to look at fraud trends within our entire portfolio and at merchant level.
Discuss fraud trends and processes with partners and merchants, discuss action plans and work with them to make recommendations.
Perform analysis of purchases/transactions, Real-Time or near Real-Time or via companys proprietary business intelligence tool to identify fraud and chargeback risks.
Regular preparation of reports to facilitate the explanation of fraud risk findings.
Liaise with Card Schemes including, Visa and MasterCard, regarding fraud and risk-related matters.
Be knowledgeable in Scheme chargeback and fraud programs.
Monitor and manage the Card Scheme programs including timely review of breaches, investigations, submission of appeals, submission of data to Card Schemes, and reporting to senior management as per internal process.
Work closely with the risk team to identify problematic merchants that need to be closely monitored.
Work closely with the fraud prevention manager to assist with adapting and building the fraud tools used by the team on a daily basis. Other ad hoc tasks delegated by the manager.

* Lead end-to-end project management of business intelligence initiatives, ensuring successful delivery within scope and timeline
* Develop, TEST, and maintain ETL processes to high quality and performance standards
* Building the frontend data platform which serves the companys needs
* Creating relevant measures and calculations according to design documents
* Creation of detailed, designed, and interactive reports & dashboards in Power BI
* Implement best practices to ensure the quality and consistency of data extracting, modelling, and App building throughout the company
* Work with various stakeholders within the organization to understand business needs

We're looking for a talented and motivated BI analyst to join our team. In this role, you'll collaborate closely with our Analytics team to establish a comprehensive end-to-end reporting data framework. The position is Temporary for a period of 6-9 months.
What Youll Do :
Design, Develop, and Monitor: Assisting developing our analytical data layer, employing hands-on expertise in creating and managing Data Warehouse (DWH) tables.
Scalability and Reusability: Collaborate with analysts to identify opportunities for enhancing the scalability and reusability of our data structure.
Data Quality and Reliability: Proactively explore methods to improve data quality and reliability within our systems.
Dashboard Development and Monitoring: Explore ways to develop and monitor dashboards, ensuring they provide valuable insights and align with organizational goals.

We are looking for a results-driven, energetic team player with a contagious can-do attitude who is excited to play a significant role within our growing Retention Marketing Team as a Customer Engagement & Retention Specialist. This role combines the responsibilities of a Retention Campaign & Customer Life-Cycle Specialist, along with Email Marketing for the development and execution of end-to-end campaigns.
Key Responsibilities:
Initiate and execute end-to-end retention campaigns to engage existing customers and increase loyalty and retention rates.
Lead the creation of compelling email marketing campaigns tailored to different segments of the customer life cycle, including onboarding, re-engagement, churn prevention, and loyalty.
Develop and implement comprehensive marketing automation strategies, focusing on cohesive user experiences and compelling messaging across multiple touchpoints including email, push notifications, and in-app messages.
Collaborate with cross-functional teams and stakeholders to align retention campaigns with broader marketing initiatives and business objectives.
Utilize data for audience segmentation, personalize communications, and automate customer journeys based on behavior and preferences.
Monitor customer data and campaign performance metrics to identify insights and opportunities for optimization and growth.
Implement A/B testing methodologies to optimize messaging content and campaign workflows and performance.
Conduct competitor and market research to stay ahead in marketing automation and user journey trends and best practices.