To work in retail is to be the face, Inc. With a relentless focus on product knowledge and customer service, Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.
Responsibilities
Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales
Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting
Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary
Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, products and culture, sales and service techniques
Assist Leads, Senior Associates, and Managers in training entry level associates
Assist with loss prevention efforts by providing proactive customer service
Requirements: One or more years of customer service and/or retail experience preferre
Demonstrable passion for the Nike brand
Able to perform basic math functions, including addition, subtraction, multiplication and division
Able to effectively communicate in verbal and written English (or other relevant language)
Able to accomplish multiple tasks in a fast-paced environment
Able to work effectively with others in a team-oriented environment and provide excellent customer service
This position is open to all candidates.
