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We are looking for a Senior Cloud Engineer to join our Infrastructure team in Tel Aviv. In this role, you will be a key contributor to our AWS CDK projects, taking end-to-end ownership of high-impact infrastructure shifts like our migration to EKS. This is a hands-on position where youll balance long-term architectural projects with day-to-day support for our R&D teams, ensuring our cloud environment remains scalable, secure, and developer-friendly.

Responsibilities:

As a Senior Cloud Engineer, you will be the backbone of our infrastructure, ensuring that our cloud environment is scalable, secure, and developer-friendly. You will:

Serve as a core contributor to our central AWS CDK (TypeScript) project, ensuring every cloud resource-from S3 buckets to complex networking rules-is defined as code.

Act as a consultant for R&D and platform teams, helping microservice owners deploy new services and spin up sandbox environments while maintaining security standards.

Take end-to-end ownership of high-impact infrastructure shifts, including playing a key role in the transition from ECS Fargate to EKS.

Manage the lifecycle and maintenance of critical infrastructure components, such as security/observability agents and hosted open-source solutions.

Collaborate with our Boston-based teams on shared global projects to ensure architectural alignment and cross-region infrastructure support.

Balance long-term project work with active participation in internal help channels, troubleshooting real-time issues and resolving conflicts in central tools.

This position is a unique hybrid of a hands-on technical developer & leader with a highly analytical developer focused product manager.

Key Responsibilities:

~50% hands on development

Work together with your manager, other engineering managers, service owners and champions from various teams to understand their pains and prioritize the teams tasks accordingly.

Lead a team of engineers with a computer science background, keep their vision focused and aligned with management, teach them how to lead projects effectively, collect feedback and give good service to the engineers of the company.

Build decentralized ecosystems that are very easy to contribute to with vibe coding (Backstage, CLI tools, Microservice templates, Self Service, HELM Charts values, etc).

Drive high-impact, multi-team technical initiatives from ideation to delivery by establishing clear technical standards, defining trackable compliance metrics while securing the buy-in of other engineering leaders.

Lead Kubernetes (K8s) initiatives.

Manage research of cutting edge cloud native technologies.

We are looking for an experienced, passionate Backend Engineer to join our growing TLV R&D location. You'll be joining the backend group to help us expand our backend system and add new features to the company's core product.
As a Backend Engineer, you'll play a crucial role in driving the backend architecture and technical strategies that underpin our success. This is a great Opportunity to make a significant impact by driving the technical direction of a high-growth company.

Responsibilities
Build backend system from the ground up.
Design and collaborate with the engineering team to build architecture and system design for new products.
Build internal products and integrate with external APIs.
Play a role in building, expanding, testing and releasing of a product helping thousands happy customers.
Leverage AI coding assistants to boost productivity, while maintaining strict code quality, security, and critical review standards.

Required Support Quality Manager (Maternity Leave Replacement)
What youll be doing
As a Support Quality Manager (maternity leave replacement) - Customer Support, you will lead and develop the Customer Support Quality function across your assigned markets. This role focuses exclusively on service quality and customer experience, ensuring that our support agents consistently deliver accurate, empathetic, and policy-aligned service across all customer interactions.
You will oversee quality audits of customer support cases, drive structured feedback loops, improve grading consistency, and partner with operations and training to elevate agent performance and CSAT outcomes.
This is not a product or software testing role, it is an operational quality leadership position within Customer Support.
Day-to-day in this role youll:
Lead and develop the local Customer Support Quality team, owning audit coverage, grading accuracy, and coaching impact.
Oversee ticket and interaction audits to ensure adherence to service standards, tone of voice, and resolution accuracy.
Monitor CSAT trends and support KPIs, identifying quality gaps and driving targeted improvement plans.
Ensure calibration consistency across markets and maintain alignment with global Support Quality frameworks.
Run RCA processes for low-CSAT cases and implement structured quality improvement initiatives.
Partner closely with Support Operations, Training, and Content to translate quality insights into agent development actions.

We are looking for a PPC Campaign Manager to join our team.

The Campaign Manager will be responsible for the day-to-day analysis and optimization of the campaign to increase the effectiveness and profit of online advertising campaigns via multiple digital media platforms. The candidate will be handling some of Israel's economy's largest clients.

We are seeking an Ad Operations and Reporting Specialist to join our Ads business team. This role will be responsible for managing ad & promos operations and reporting, ensuring that campaigns are executed on time and on budget and providing detailed campaign performance reports to internal and external stakeholders. The ideal candidate will have experience in ad operations, strong analytical skills, and a strong focus on detail.
Our Ads Product team is responsible for building our Ads business across 23 countries. Together with our local sales teams, the Ad Operations and Reporting specialist is responsible for ensuring the set up, delivery and reporting of Ads and Promos campaigns through the use of technology platforms to set up and optimize campaigns.
In this role, you will be reporting to our local Head of Commercial.
Responsibilities:
Set-up and launch ad and promos campaigns, ensuring accurate tracking and monitoring of delivery and performance.
Monitor campaign performance daily, analyzing data and proactively identifying optimization opportunities through performance dashboards.
Work with internal teams to ensure that campaigns are delivered on time and on budget.
Troubleshoot technical issues related to ad delivery and performance, working with technical teams to resolve issues quickly and efficiently.
Work with the BI team to develop and maintain ad reporting dashboards and provide regular updates to internal and external stakeholders.
Continuously identify opportunities to improve ad operations processes and procedures to increase efficiency and effectiveness.

About the Role We are looking for a Head of RL Gym to own the end-to-end delivery, quality, and scaling of RL Gym programs for our strategic AI partners. You will work closely with frontier-model teams, Delivery, Product, Sales, Research, and Operations to turn complex customer and model-development needs into high-quality, scalable programs. What You’ll Own
* Own partner delivery from scoping through launch, execution, scaling, and iteration.
* Translate research and model needs into clear program requirements, workflows, and success metrics.
* Work closely with frontier-model teams to identify model gaps and design RL Gym programs that address them.
* Own quality standards and quality assurance, ensuring consistent, reliable outputs across programs.
* Build the processes, systems, and operating model required to scale programs efficiently without compromising quality.
* Partner with Sales on customer discovery, solution design, scoping, and expansion opportunities.
* Work closely with Product to translate partner needs and operational learnings into product requirements and roadmap priorities.
* Build strong feedback loops across customers, model teams, Sales, Product, and Operations.
* Own operational performance across quality, capacity, timelines, cost, throughput, and partner satisfaction.
* Build and lead the program management and operations function as the business scales.


About Alice:
Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact- whether with each other or with machines. In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection. Alice is widely considered a global leader in online safety and AI security. We have some of the most forward-thinking and passionate minds in the world working to safeguard over 3 billion users across the largest AI and tech platforms. If you're creative and driven to secure the future of AI, we want to hear from you!

Lead end-to-end design for our platform - from research and UX flows through high-precision UI and prototypes.
Own and evolve the Design system that keeps a large product surface consistent and development efficient as the platform scales.
Collaborate closely with Product, Development, and QA - from early direction through implementation.

Responsibilities:
Consulting for FrontEnd best practices & tools.
Transforming orgs from monoliths to micro-frontend architecture.
Establishing coding standards across multiple development teams.
Creating tech design documents from a feature descriptions.
Implementing with performance, security and scalability in mind.
Utilizing industry standard paradigms.
Taking feature ownership from design, architecture, task breakdown, implementation and testing and production.
Always Hands-on.

Responsibilities:
Microservices Transformation- Lead the migration from monolithic systems to microservices using Kubernetes, Istio, and Linkerd. Your work will focus on ensuring reliability, scalability, and fault tolerance in production.
Container Orchestration- Manage Kubernetes clusters at scale, automate deployments with Helm, and integrate continuous delivery using Gitops technologies (ArgoCD).
Developer Experience- Improve CI/CD pipelines with GitLab CI, github-actions, and other tools to enhance productivity and streamline workflows.
GitOps and Automation- Implement GitOps using FluxCD and automate infrastructure management with Terraform. Youll be responsible for maintaining security and configuration management with HashiCorp Vault.
Monitoring and Observability- Build and manage observability stacks using Prometheus, Grafana, Loki, and Jaeger, ensuring full visibility and fast incident response.
Production Readiness- Define production-readiness standards and implement monitoring tools like Datadog and New Relic to ensure systems are stable and performant.

In your role as a Data Engineer at Tikal, you'll be actively engaged in the most fascinating and demanding projects for our clients. Handling high-scale operations, heavy traffic, stringent SLAs, and massive data volumes is just the starting point. Our leadership in the realms of Big Data, Streaming Data, and Complex Event Processing (CEP) stems from our adept use of cutting-edge, optimal technologies.

Responsibilities:
Apply software-engineering methods and best practices (Medallion Architecture) in Data Lake management, using tools like DBT.
Develop Data pipelines to ingest and transform data.
Manage and enhance orchestrated pipelines across company
Data Modeling: Developing data models to ensure efficient storage, retrieval, and processing of data, often involving schema design for NoSQL databases, data lakes, and data warehouses. This will also include catalogs of data.
Scalability: Ensuring that the big data architecture can scale horizontally to handle large volumes of data and high traffic loads.
Data Security: Implementing security measures to protect sensitive data, including encryption, access controls, and data masking.
Data Governance: Establishing data governance policies to ensure data quality, compliance with regulations, and data lineage.

What Youll Do:
Architect, design, and build high-performance, scalable backend systems.
Work with advanced algorithms, data structures & distributed computing.
Design and implement robust, secure APIs.
Use best practices to ensure flexibility, extensibility, and maintainability.
Develop SQL & NoSQL persistence solutions with optimal data modeling & performance.
Build and scale cloud-based infrastructures.

This is a hybrid position.

We seek a skilled Senior Infra Backend Engineer to join our R&D office in Tel Aviv, working in a hybrid and flexible model.
Youll collaborate with a top-tier R&D team and take your professional growth to the next level. Our backend infra teams work mainly with Python and Go, but we welcome talented backend engineers from any language background.

Key Responsibilities

Design and build scalable pipelines processing billions of events daily.

Dive deep into infra technologies and optimize them at scale.

Lead major efforts from idea initiation - design - implementation.

Tackle complex challenges in scalable architecture within our AWS environment.

Integrate and leverage top industry technologies such as Kafka, Iceberg, DynamoDB, Postgres, EMR, Kubernetes, Druid, Snowflake, and more.