לוח משרות דרושים מנהל IT

We are looking for an IT System Admin to provide technical IT support to the companys employees.
Key Responsibilities:
Provide IT technical support and infrastructure to our employees & company (software, hardware, security, network, etc)
Troubleshoot, investigate, and solve complex IT issues related to:
Computersservers software & Hardware (system configuration, software management, maintenance, and upgrades)
Operating systems (Windows, Windows Servers)
Network infrastructures (LAN, WAN, VPN)
Company IT systems and business applications
IT Security Events.
Manage IT Support tickets queue according to the companys SLA and KPIs to provide quick, efficient, and professional support.
Research and recommend innovative solutions, and where possible, automated approaches for IT tasks.
Leading and executing IT projects aimed at implementing and improving technologies and systems.
Work as per IT policies and guidelines (SLA, KPIs, etc.)
Assist IT Manager in diverse tasks and other duties as needed or assigned.

We are looking for a talented and diligent IT Operations & Helpdesk Engineer to provide fast and efficient technical support to our global users and lead the daily IT Operations and Helpdesk tasks.
The ideal candidate will become a critical part of an extremely technical team and work closely with cross-organizational units.
This is an amazing opportunity to challenge yourself and grow professionally.
Responsibilities:
Manage IT support tickets through their full-service lifecycle while ensuring the SLA is met.
Handle global end-user equipment and support software and hardware issues.
On-going support for global corporate technical equipment such as monitors, printers, conference rooms, IP telephony, and other IT peripherals.
Be the focal point for onboarding and offboarding activities.
Assist SecOps team in security operations.

We are looking for a Senior IT Administrator.
The ideal candidate is an experienced IT person who is passionate about IT. You will be responsible for overseeing, handling, and directing the day-to-day operations and activities of an Information Technology functional unit.
Responsibilities:
Lead the support efforts and ensure IT services run smoothly and effectively by creating and maintaining SLAs, end-user training, technical documentation, and end-user knowledge base.
Responsible for the new projects: LDAP, NAC services, VMware (vSphere- new/old), Cyber Security processes, Vlans and VPN changes.
Oversee compliance globally in terms of IT, devising and establishing IT policies.
Identify the need for upgrades, configurations, or new systems and equipment.
Track and maintain hardware and software inventory.
Lead large IT projects, including the design and deployment of new IT systems and services.
Troubleshooting capabilities with Windows, macOS, and networking equipment, specifically Fortinet.
Understanding of MFA and SSO concepts
Experience with SaaS applications, specifically Google Workspace and JumpCloud.
Excellent communication skills both written and verbal in Hebrew and English.
Friendly!

We are currently seeking a dedicated IT professional who possesses exceptional communication abilities, comprehensive knowledge of industry best practices, and a profound technical proficiency in IT operations within both Mac and Windows environments.
The position is with our IT Service Desk team, where the candidate will provide dynamic support in a collaborative environment, handling internal requests, setting up new computer systems, and delivering essential IT support.
Responsibilities:
Oversee various aspects of the office IT infrastructure, including its design, implementation, and user engagement
Provide technical support in both MacOS and Windows environments.
Manage IT-related procedures for employee onboarding and offboarding
Facilitate the setup of new computer systems and user accounts
Provide support for video conferencing, including audio and visual configurations
Assist with audio/visual setups for corporate presentations and events
Manage the procurement process for IT equipment.

We are looking to hire an IT expert with a focus on service, outstanding communication abilities, and a deep understanding of best practices.
You'll ensure our IT infrastructure operates reliably and securely, facilitating company-wide success in a mixed Windows and Mac environment.
Responsibilities:
Administer and support the daily operations of our IT network systems, which include endpoint management, cloud services, identity management, device configuration
Develop and manage the companys network architecture to maintain robust connectivity and security
Design and implement IT infrastructure solutions, ensuring efficient and effective deployment
Track and resolve system issues, maintaining detailed records from identification to resolution
Collaborate with various teams to refine processes for increased efficiency
Ensure uninterrupted operation of essential workplace technology, including network infrastructure, Wi-Fi, internet access, Teams rooms, scheduling systems, and dashboards.

Required IT Specialist
As the IT Specialist, you will develop, maintain, and create IT processes and infrastructure projects as required by various business needs.
You will be responsible for various core processes and systems within, including the office network, our SaaS IdP, endpoint management solutions (MDM, EDR) remote access, organizational SaaS systems, IT equipment, licenses & stock management and helpdesk operations. You will be working with all departments providing IT support and working incredibly closely with DevOps and Security teams on infra & infosec interfaces.
Responsibilities:
Serve as the first point of contact for end users and perform remote troubleshooting through diagnostic techniques.
Install, configure, and maintain hardware and software.
Set up accounts and workstations.
Manage office inventory.
Assist with IT procurement
Deploy and manage new IT systems, services, and projects.
Monitor performance and maintain systems according to the companys guidelines.
Ensure security policies, procedures, and protocols of the company.
Administer facility IT equipment (alarms, cameras, switches, routers, access points and others).

As Senior Technical Partnerships manager, youll be in charge of managing strategic partners and customers from the technical perspective, as well as deploying beta products with those partners.

Responsibilities
Ownership of the technical engagement with key technical partners, such as: selected strategic customers, design partners, resell partners, technology providers etc., including:
Participating in the development of partnership strategies in close collaboration with leadership
Technical Design and implementation of products deployment and integrations with the partner
Initiation of partner-specific technical solutions to unlock the value of partnerships

Required Help desk system administrator.
Responsibilities:
Responding to customer support inquiries and documenting feedback from customers.
Offering technical assistance to users regarding the configuration, setup, and maintenance of products.
Provide accurate information on IT products or services.
Maintaining documentation of problems and processes.
Redirecting unresolved issues to the appropriate teams.
Assists customers/employees in navigating technology properly.
Prioritize customer satisfaction in all communications, directing unresolved issues to next-level support.
Provide quick and effective assistance with information technology systems.
Guide employees/customers remotely and in person through systems configuration, troubleshooting, and maintenance.

We are looking for a IT Support Specialist.
In this role you will:
Be a part of our HelpDesk team providing IT Support solutions including PC troubleshooting and repair, managing networking devices, email solutions, security solutions, Windows and Linux servers and other On-Prem systems in the company along with Azure Cloud environments.

Required IT system Admin.
Provide IT Technical Support and infrastructure to employees company (software, hardware, security, network, etc).
Troubleshoot, investigate, and solve complex IT issues related to:
-Computers/servers software Hardware (system configuration, software management, maintenance, and upgrades).
-Operating systems (Windows, Windows Servers).
-Network infrastructures (LAN, WAN, VPN).
-Company IT systems and business applications.
-IT Security Events.
Manage IT Support tickets queue according to the companys SLA and KPIs to provide quick, efficient, and professional support.
Research and recommend innovative solutions, and where possible, automated approaches for IT tasks.
Leading and executing IT projects aimed at implementing and improving technologies and systems.
Work as per IT policies and guidelines (SLA, KPIs, etc).
Assist IT Manager in diverse tasks and other duties as needed or assigned.

As the IT Specialist at Nucleai, you will develop, maintain, and create IT processes and infrastructure projects as required by various business needs. You will be responsible for various core processes and systems within Nucleai, including the office network, our SaaS IdP, endpoint management solutions (MDM, EDR) remote access, organizational SaaS systems, IT equipment, licenses & stock management and helpdesk operations. You will be working with all departments providing IT support and working incredibly closely with DevOps and Security teams on infra & infosec interfaces.
Responsibilities
* Serve as the first point of contact for end users and perform remote troubleshooting through diagnostic techniques.
* Install, configure, and maintain hardware and software.
* Set up accounts and workstations.
* Manage office inventory.
* Assist with IT procurement
* Deploy and manage new IT systems, services, and projects.
* Monitor performance and maintain systems according to the company’s guidelines.
* Ensure security policies, procedures, and protocols of the company.
* Administer facility IT equipment (alarms, cameras, switches, routers, access points and others).

The largest tech-enhanced financial asset management firm in the world. With $2.5B AUM across funds focused on North America, Asia-Pacific, Europe, and the Middle East, operates globally with offices in Tel-Aviv, Abu Dhabi, New York, London, Singapore, Tokyo, Mumbai, Boston & San Francisco. The firms patented machine learning and decision science technology enables it to deploy more capital through more deals faster than any firm in capital markets history, establishing it as the fastest-growing provider of non-dilutive and equity financing to mid-market and late-stage companies. backed by leading global financial institutions including Japans largest bank, MUFG, Spark Capital, and Apollo Asset Management.

As an IT Specialist, you will have the opportunity to learn and grow as part of a tight-knit team, working closely with the IT Manager as well as other teams. You will provide ongoing IT support services to our global team while working on projects to improve our network and end-user productivity.

You will:
Work closely with leadership and others in maximizing the operational effectiveness of the end-user experience
Configure, install, and maintain all office technical equipment, including laptops, printers, monitors, and other IT peripherals
Follow and build standard IT procedures, log all IT interactions
Create and maintain SLAs, technical documentation, and end-user training & knowledge base
Provide IT support to all employees, worldwide
Liaise with vendors and team members for problem resolution
Maintain hardware and software inventory, manage IT procurement
Conference room troubleshooting and maintenance
Support IT projects, deploy new IT systems and services, and define, design, and implement technology solutions