Overview of Job Function:
We are looking for a Services Knowledge Operation to support Global Services Knowledge Delivery on all activities planning & execution. Responsibilities:
* Support the overall operative knowledge delivery program & processes: learning paths, calendar scheduling, reminders, communication & rollout of Instructor Led trainings (ILT) & Remote Web-based trainings (WBT)
* Main focal point for knowledge operation purposes to users and instructors in the LMS & other internal tools, e.g. Login-in authorizations, assign a learning-plan etc.
* Generate periodic reports on knowledge progress & performance and communicate to relevant audience, e.g. Learner progress, training evaluation, training survey etc.
* Implementation & Operation of a new Knowledge Management System
Hiring Manager:
Moran Sadeh
Requirements:
* 2+ years of industry experience in Training / Knowledge Operation in Global Environment
* 2+ years of industry experience in Online Learning Management (LMS) system/ Knowledge Management System
* BA degree
* High level of English - written and verbal
* Excellent communication skills, experience in working with cross-functional teams
* Strong IT knowledge, office skills
* Highly organized - ability to efficiently multitask & provide accurate reports, on time and in high quality
* Demonstrated ability to work collaboratively and take initiative
* Experience in working in global & matrix environment