The Pre-Sales Solutions Consultant acts as a conduit between sales and delivery, translating customers business vision and strategy into solutions, and driving the technology evaluation part of the sales process.
This role works as an integral member of the sales team, serving as the key technical advisor and advocate for our products during the sales process.
As the technical face of the Sales team, the Presales Solution Consultant should be articulate, quick on their feet and comfortable interacting with potential customers while conveying the value of the product.
We are looking for a top performer who can establish & maintain strong relationships throughout the sales cycle, exudes a passion for understanding the needs of the customer and articulating the value of our products and solutions in meeting those needs.
Supports the Account Executive by taking a consultative role in the customers evaluation processes, including answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering
Develop strong technical relationships within the various customer teams, acting as a trusted advisor.
Be able to convey the value of company's products through many mediums, including phone, presentation, and live/online product demonstrations.
Manage technical POCs both onsite and offsite.
Collaborate on and present custom product demonstrations to support the sales cycle.
Aggregate feedback from customer meetings and be able to convey that to product management and Engineering.
Speak at field events to both the technical and non-technical.
Work as an extension of marketing by evangelizing product knowledge by writing blogs, participating in demo-driven webinars when needed.
Work hours: Mon-Thurs 13:00-23:00, Fri half day from home.
Experience in a customer facing position (customer support/presale/CSM)
Experience dealing with customers over the phone advantage
Experience with working with Salesforce/other CRM advantage
Basic technical knowledge, Internet Savvy, jQuery advantage
Mother tongue level English must
Excellent verbal and written skills, with the ability to communicate ideas- both technical and non-technical
Experience and/or comfortable presenting to and interacting with customers at all levels engineering to C level.
Naturally possesses a sense of ownership and can calmly respond in matters of urgency.
המשרה מיועדת לנשים וגברים כאחד.