לוח משרות דרושים שירות לקוחות עבודה בלילה

About the Company Atriis is a travel technology (SaaS) company, headquartered in Israel, with operating offices in the UK. With a Focus on digitizing the travel industry, Atriis provides solutions designed for Travel Management Companies (TMCs) and corporations to navigate the rapidly changing distribution landscape and remain competitive.
About the Role We are looking for evening/night shifts Professional Support Representative to join our team. In this role you will be responsible to provide a high-quality professional customer experience. If you are Tech savvy and love customer facing roles, come and join us!

Responsibilities:

* Provide End-to-End high quality and in timely manner technical support to Atriis customers; Ensure a seamless customer experience from start to finish
* Serve as the trusted point of contact
* Own and work on assigned cases and resolve issues raised within SLAs
* Perform deep problem investigation and troubleshooting to resolve technical cases
* Identify potential escalations needs
* Be the support liaison between customer, Product Management, R&D, and various Business units
* Follow-up with customers to verify solutions are successful and achieve the desired impact
* Have a deep understanding of Atriis products and solutions
* Assist other personnel such as Sales, Account Mgt, Success Managers with technical issues
* Contribute to the Atriis Support Knowledge Base by identifying common issues and manage the knowledge; Create and maintain help desk articles
* Remote work with customers over phone, emails

AutoLeadStar is an exciting, fast-growing, and innovative SaaS company that takes a data-driven approach to sales and marketing automation for the automotive industry. We are seeking a smart, self-starter, and results-driven Sales Development Representative to help grow our sales pipeline! You will be responsible for growing the leads pipeline, managing multiple prospects, and conducting qualification conversations with potential clients. This is a unique opportunity to jumpstart your career in the SaaS business world and be at the core of the business. This role is for a dynamic individual who does not let any obstacles stand between them and the targets set. The ideal candidate must be a people person who can source and qualify prospects, be responsible for growing the lead pipeline, and conduct qualification/discovery conversations with our potential clients. Organizational skills are a significant priority! The SDR will be part of the Sales team, reporting directly to the SDR Team Lead.

Responsibilities:

* Research and identify potential clients, interact with them through direct phone calls and emails.
* Ensure prospects meet our qualification criteria.
* Develop and build close long-term relationships with prospects and customers until they convert to qualified opportunities.
* Document lead generation activities and maintain an organized CRM.
* Closely collaborate with Sales and Marketing teams to ensure alignment of our strategy.
* Understand the business needs of our prospects and clearly articulate our products value to them.
* Initiate contact with inbound leads.

What we Offer:

* Learning and growth opportunities within a fast-paced tech startup environment.
* An awesome team of forward-thinking, innovative go-getters.
* A hip office space.
* Clear career advancement path for strong performers.
* Lots of free coffee, snacks, and 10 bis! Interested? Send your resume and cover letter to AutoLeadStar.SDR@applynow.io