About Rewire:
Rewire is a young and dynamic startup creating an International Banking Platform for migrants. Rewires cross-border account allows internationals to receive wages, use the money locally with a connected Mastercard and utilize international services including transferring money back home. Rewire provides a game changing all-in-one solution which is transparent, cost-effective and simple to use.
Operations Coordinator:
We are looking for a highly motivated, talented team member to join our growing team. As an Operations coordinator you will be responsible for processing customers money transfer requests, making sure we comply with regulation, communication with our international partners, investigating and solving complex cases. Your day to day will be full of interactions with team members of diverse nationalities. If you are self-motivated and team oriented, have strong organizational skills, love to solve problems but also dont mind routine work and youre keen on details - your place is with us.
Responsibilities:
Processing customers money transfer requests, monitoring and managing the accuracy of the money transfer order execution
Solving complex payment cases
Coordinating with the Community Managers to collect and verify documents required for processing money transfers
Assisting team members in the execution of day-to-day tasks as needed
Communicating with our partners
Handling reconciliation issues
Requirements:
High personal responsibility and accuracy
Strong decision-making skills
Ability to work independently and under pressure, multitasking
Enjoy working as part of a team
Flexibility, ability to react to changing needs of the company
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact
High level English is required
Flexibility in working hours is required (we work in shifts)
Advantages:
Operations experience
B.A. or equivalent
Compliance experience is a plus