לוח משרות דרושים הוראה, חינוך והדרכה עבודה היברידית

Hashavim 360 is a leading fintech information provider, delivering digital solutions in labor law, taxation, finance, welfare, and pensions. We are looking for a hands-on, business-minded, tech-oriented professional to lead and grow our digital academy, with a strong focus on developing partnerships, and creating marketable learning products. The position focuses on customer-facing training: online courses, webinars, seminars, digital events, and professional development programs delivered through our in-house academy

We are looking for a strategic and creative Learning Experience Specialist to build and launch the Customer Academy. In this pivotal role, you will be responsible for executing our vision of a unified, scalable learning hub that empowers customers, partners, and internal teams.
You will not just be creating content; you will be the architect of our educational ecosystem - working in a new LMS, defining certification frameworks, and designing role-based learning paths that drive product adoption and generate new revenue streams.
Key Responsibilities
1. Academy Strategy & Infrastructure
LMS Implementation: Lead the setup of the Learning Management System (LMS) that will serve as the foundation for the Academy.
Branding & Structure: Define the structure of the Academy to ensure a world-class, on-brand user experience.
Certification Framework: Design the architecture for paid and free certification programs, based on user role.
2. Content Development & Instructional Design
Curriculum Design: Develop role-based learning tracks for external users (Admins, IT Managers, Service Desk Agents) and internal teams (Customer Care, Customer Revenue).
Content Creation: Produce high-quality, engaging educational assets, including:
Self-paced video courses and interactive modules.
Sandbox exercises and deep-dive workshops.
"Trial learning packs" to support Sales-Led Trials (SLT).
3. Internal Enablement & Knowledge Management
Internal Tracks: Build specialized onboarding and enablement paths for our employees (Customer Care, Customer Revenue, Sales Engineers, Professional Services).
Readiness Programs: Create mandatory readiness certifications and knowledge refresh cycles for every major product release to ensure global consistency.
4. Community & Revenue Growth
Community Integration: Gamify learning through badges and ranks, and foster peer-to-peer learning.
Revenue Generation: Develop and launch paid certification programs and advanced instructor-led bootcamps to create a new revenue channel.

We are looking for a hands-on, detail-oriented Learning Specialist to operate our professional training academy for external clients.
The position focuses on customer-facing training: online courses, webinars, seminars, digital events, and professional development programs delivered through our in-house academy.
As a Learning Specialist, you will plan, produce, and deliver high-quality digital and in-person learning experiences for our clients.
You will work closely with expert instructors, our marketing team, product teams, and operational staff to create smooth, professional, and impactful training offerings.