Required Site Reliability Engineer (SRE) Cloud Security Group.
Deploy and maintain our production infrastructure hosted on Azure.
Analyze complex system behavior, performance, and application issues
Analyze and plan capacity for our cloud services .
Apply modern engineering practices to drive down operational overhead through automation and system design .
Promote security excellence across a broad set of internal and external customers .
Define and create standard operating procedures for support teams .
Ensure all infrastructure and application alerts are actionable alerts and/or self-healing automation .
Work closely with the service development team - offering education and guidance on integration, support, and monitoring across the toolset.
Serve as the Tier 3 escalation point for support responsible for troubleshooting, as well as mentoring and coaching others .
Demonstrate complex troubleshooting skills, deep knowledge of the services running on the infrastructure, and work with engineers and vendors to resolve issues .
Live Site Management as an SRE you will play a crucial role in a global team driving huge-scale live sites 24/7 and gaining deep understanding of availability, performance, and security.
Conduct periodic on-call duties.
Requirements:
Experience in cloud environments (Azure/AWS/GCP).
3+ years of experience with a monitoring system (Pingdom, Datadog, etc.).
3+ years of service automation using scripting tools (PowerShell preferred).
3+ years of experience handling critical production incidents .
Experience with distributed systems, networking, hardware, logistics and operations, or capacity planning.
Proven technical troubleshooting and performance tuning experience.
Strong written and oral communication skills required.
Experience defining and measuring internal/customer facing OLA/SLAs.
Ability to contribute to multiple projects/demands simultaneously.
Working knowledge of databases as well as Big Data systems.
Desired Skills:
BS in Computer Science or related technical certifications.
Experience with Active Directory, DNS, PKI, and debugging OS issues.
Experience with online services support.
Capable of technical deep-dives into networking, service design, operating systems, and storage.
Statistics experience and bias for measurement and driving action with metrics.
Strong debugging, testing, validation, and analytics/SQL skills .