We want you to join our team as a Community Manager/Social Media Marketer. Within this role, you will be responsible for the growth and maintenance of our community through the management of our digital channels and online brand presence. In addition, you will be working with a company that invests in and cares about the growth and success of our team.
Who are you? Someone with:
1. Ability to create and drive engaging content - managing the day-to-day experiences that create value for our user base
2. Strong understanding of social media and the online space
3. Strong sense of brand voice
4. Ability to think quickly
5. Public Relations / Business Development skills
6. Exceptional communication skills
7. Customer Relations experience
8. Reputation Management skills
9. Strong copywriting skills
10. A sense of humor is always a plus??
Requirements: What your day to day will look like:
Refine our community strategy: Run experiments that allow us to make measurable progress across key KPIs through community activities.
Help to build scalable processes: Define and implement processes and create activities and incentives on our member platform that enables us to grow while maintaining high value for users.
Insights: You'll be a trusted advocate for our community and be a source of invaluable insight into how we can better create value using our products.
Be a creative storytelling champion for the companys social media strategy.
Additionally:
Gather service and product feedback
Manage and increase brand mentions
Measure and improve brand sentiment across social media and relevant channels
Respond to consumer complaints
Create a content strategy to announce and educate the community on new offerings
Goal Setting / KPIs:
Some
המשרה מיועדת לנשים ולגברים כאחד.