We are looking for a professional Engineer/ Practical Engineer with high level of service capabilities and willingness for extensive travel.
He/she would spend up to 60%-70% of the year traveling across the globe, providing superb technical service to our international clientele.
Our services include: installations, preventive maintenance, upgrades, and supporting ongoing technical issues, on-site and remotely.
Roles and Responsibilities:
Supplying customers with superb service while demonstrating high level of professional skills and stress resistant attitude.
Installing of industrial digital printers at customers sites.
On-site troubleshooting, repairs, updates and upgrades.
Remote support via phone and email.
Taking part in overnight and weekend on-call duties.
Training new customers on the operation and maintenance of our products in English and other spoken languages.
Requirements:
Education:
Practical engineer (הנדסאי /ת) / Engineer in the fields of: Mechanics, Electronics and similar fields.
Work Experience:
Minimum 3 years of experience in mechanical installations of multidisciplinary systems.
2-3 years of experience in supervision or project management roles.
Experience in technical customer support.
Knowledge of the Glass/Digital Printing industries - an advantage.
Experience in supporting international customers - an advantage.
Languages:
Fluent Hebrew and English (written and spoken).
Additional languages - an advantage.
Computer skills:
Proficient in Microsoft Office: Outlook, Word, Excel, Power Point.
Experience with Illustrator and Photoshop - an advantage.
Availability:
This full-time position requires up to 60%-70% travel worldwide per calendar year, including weekends and holidays.