We are hiring Site Quality Manager!
Site Quality Manager is responsible for Customer facing activities.
This position reports to the Site Quality Head.
Responsibility focuses on delivered product quality & managing customer audits, scorecards, and 8Ds.
This position is a combination of QMS Manager & Sr. CQE positions for sites with revenue greater than $5M and less than $50M in revenue per quarter.
Responsibility:
• First point of contact for product quality issues - expected to partner with Manufacturing, various Engineering teams, Purchasing/Materials/Supply Chain, Sales, and Operations management.
Escalations to next level management as applicable based on severity of issue
• Develop and maintain quality plans for product quality & scorecard improvement.
• Demonstrate skill in preventive quality engineering methods, data analysis, critical thinking, structured problem solving (8D), the use of metrics to identify opportunity, and business process improvement. Present performance and action plans to aligned goals & objectives during regular monthly reviews.
• Business process improvement experience required – must demonstrate an ability to define and creatively implement quality business systems within the Operations teams. Maintain acceptable quality ISO 9001 business processes with company and customer requirements.
• Develop, maintain and support Continuous Improvement efforts. Interact at all levels with Customers, Suppliers and all UCT sites across Engineering, Operations, Quality, Customer Service/Support, and management.
• Influence all site functions to meet/exceed QMS audits, Customer quality scorecards, and effective 8Ds.
Requirements:
• Certified ISO-9001 Auditor.
• Audit experience in product, process and system audits.
• Experience managing critical customer communications.
• Experience with Lean, 6S, zero defect manufacturing processes, inspection methods and tools.
• Excellent communication skills.
Educational/Certification Requirement:
• Bachelor Degree in Engineering, Quality, or other related field or equivalent experience.
• Mechanical Engineering background is a plus.
• ASQC CQA, CQT or CQE certification preferred.
Experience Requirement:
Work Experience:
• 5 – 10 years’ experience in Engineering, Operations Quality & Reliability.
• Experience with successful leadership for quality and manufacturing systems, business process improvement, and problem solving.
Management Experience:
• 5+ year’s directly related supervisory/management experience desired, but not required.
This position may not have direct reports.