An online company at Petachtikva is looking for a Noc Manager.
Supervise a 24x7 Network Operation Centers (NOC) shift operations and personnel.
Assign and manage the workload of shift personnel, as well as escalate resource constraints to Management.
Oversee day to day NOC operations, escalations, ticketing and communications with all customers.
Further develop process and procedures within the NOC;
Update and maintain documentation associated with processes and procedures.
Continuously improve and develop systems to monitor the infrastructure we manage.
Subject to call 24 hours, 7 days a week.
Responsible for managing outages, SLA, uptime, service availability, root cause analysis.
Requirements:
חובה- לפחות שנתיים נסיון בתפקיד דומה וניהולי - קו"ח ללא נסיון לא ייקראו.
נסיון- בסטארטאפים .
ניתן לעבוד או מפ"ת או מאשקלון (הצוות נמצא באשקלון - אבל החב' עצמה בפ"ת).
Linux or network certification is a plus.
Knowledge in at least two of the following:
Understanding of HTTP, TCP/IP and QoS in the LAN, WAN, and WLAN.
Servers architecture.
SQL.
Linux administration.
With At least 2 years of experience in managing NOC environment.
Analytical and problem skills.
A team player with superior communication skills.
Ability to interact effectively with peers and customers is required.
Excellent service awareness.