Required Beta Community Manager.
The goal is to improve our product metrics by establishing, communicating, track and analyze the community.
You must have exceptional oral and written communication skills and ability to develop engaging content.
Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
Requirements:
What Youre Great At:
Strong technical skills; ability to deep dive into complex problems.
Understand the full picture.
Passionate about communication with our Beta customers, answering questions and managing any online feedback forums.
Independently tackling challenges: You dont need anyone to keep you on track. Youre organized and efficient.
Strong communication skills and ability to work in a team You will work closely with the Development, Product and our customers.
Flexibility and adaptability to work in a growing, dynamic team.
Using our Analytics tools to provide reports on metrics, and continually find ways to improve on those metrics through improvements and new initiatives
What Youre Good At:
Knowledge of at least one programming language (preferably Python or Java) - Major advantage.
Knowledge of Webrtc, AWS , HTTP , Major advantage.
What You Must Have Experience In:
Proven work experience as a Beta community manager.
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter).
Ability to identify and track relevant community metrics (e.g. repeat attendance at events).
Excellent verbal communication skills.
Excellent writing skills.
Ability to interpret website traffic and online customer engagement metrics.
Attention to detail and ability to multitask.
Bachelors Degree Advantage.
Qualities About You That Might Make our Decision Easier:
Experience in Agile software development methodology.
A great recommendation from your previous employer.
Love to learn.