We are looking for a skilled multitasking Export Account, for a full time job, to provide back office services to the Export Department and to be an Account
Executive for Companys Russian speaking Export clients.
The person will be responsible for the Export Departments Back Office / Orders
Processing / Invoicing / Logistics / Shipments / Payments / Accounting
The candidate will be the lead point of contact for Companys Russian speaking
Export clients, anticipate the clients needs, ensure deadlines for client are met, and
help the client succeed.
Tasks and Responsibilities:
- Process all export purchase orders.
- Process all export Invoices, export documents
- Process all Export accounts and timely payments.
- Process all Export Shipments and Logistics
- Coordination orders with Production and Storage.
- Process and Update Order Lists / Price lists / Catalog
- Be the primary point of contact for Russian Accounts
- Communicates products launches & news with Russian Accounts
- Assist Russian Accounts with Products Selection / Marketing Collaterals
- Responsible for keeping current Russian Speaking clients satisfied and
delivering exceptional client service on a day-to-day basis
- Expand the relationships by continuously proposing solutions that meet their
objectives and visiting & meeting with Clients when necessary.
- Ensure the correct products and services are delivered to customers in a
timely manner. Resolve any issues and problems faced by customers and
deal with complaints to maintain trust
- Implement Marketing Activities with Russian Speaking Clients
- Forecast and track key account metrics. Monitor and analyze customers
usage of our product
Requirements:
- Accounting and Back Office Skills.
- Export Shipping and Logistics skills
- Full Russian (mother tongue level) and English proficiency. All
correspondence will be in English and Russian
- BA or Accounting degree is an advantage
- Knowledge of SAP or similar systems.
- Very organized and methodical
- Experience in Export sales and providing solutions based on customer needs
- Excellent organizational skills. Ability in problem-solving
- Able to multitask, prioritize, and manage time efficiently, manage multiple
client accounts
- Goal-oriented, organized team player
- Self-motivated and self-directed
- In-depth understanding of Export clients and their position in the industry
- In-depth understanding of company products
- Basic computer skills, and experience with CRM software and the Microsoft
Office Suite, with emphasis on superior Excel skills, superior Presentation
skills.