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A fast-growing global medical device company, developing and manufacturing innovative drug delivery and infusion solutions across the continuum of care- from the hospital to the home. We are seeking an Information Systems Specialist who is hands-on, business-oriented, and passionate about delivering effective system solutions that support global business operations. In this role, you will take a key part in supporting and enhancing our core business applications. Youll work across the Business Applications team and collaborate closely with users and stakeholders across our global offices to improve processes, lead implementations, and ensure high-quality system delivery.
Job Description
The Information Systems Specialist will be part of the Business Applications team and will play a central role in supporting, improving, and implementing business systems across the organization. This position combines day-to-day application ownership with project leadership responsibilities, including analyzing business needs, designing solutions, leading module or process implementations, training end users, and ensuring successful delivery. Job Responsibilities Serve as a key application specialist for SAP ByDesign and salesforce, including support, configuration, enhancement, and ongoing improvement. Own and manage selected in-house applications. Gather business requirements and translate them into system solutions. Lead implementation of modules and business processes from concept and design through testing, user training, go-live, and post-launch support. Support global users across multiple regions, primarily in the US, France, and UK. Prepare functional specifications, process documentation, training materials, and user guides. Work with internal teams and external partners on system changes and projects.

We are looking for a Compliance Information System implementer to join our Compliance Operations group.

This position plays a critical role in ensuring a seamless and complaint Onboarding experience for our customers, in alignment with global compliance regulations.

The Customer Onboarding system specialist reports to Compliance Operations Director.

Your key responsibilities will include:

Serve as the primary point of contact for the technical and operational aspects of the Compliance Operations system.
Implement system changes and updates based on user requirements.
Collaborate closely with the Salesforce (SF) team and Sales Operations to support new processes, reports, locations, and initiatives.
Partner with the Billing and Legal teams to ensure accurate reflection of all agreement-related components.
Monitor system performance and ensure timely troubleshooting of errors and failures while collaborating with all other IT focal points.
Set and monitor service level agreements (SLAs).