Scandinavian languages - native speaker
Strong verbal and written English communication skills
French native speaker
Valid Israeli work permit and residing in Israel
Ability and willingness to work 5 full-time shifts (both morning and evening hours) per week from our TLV office, in a hybrid model
Passionate about delivering beautiful customer experiences to people all over the world, by phone and by email
Strong empathy and joy in helping others
Strong troubleshooting and problem-solving skills with a particular eye for detail
Excellent communication and presentation skills on the phone and by email
Good organizational and time management skills
Curiosity for continuous learning
Ability to thrive in a fast-paced and dynamic environment
A good sense of humor our team truly likes to make work fun!
Experience working with customers in a customer support role Advantage
Experience in family research, history and biology Advantage **Please send your application in English.