לוח משרות דרושים סטודנטים - מדעי המחשב ברעננה

We are looking for a Intern - Support Engineer.
What you'll do:
You will be responsible for providing an outstanding technical support experience to our business customers and partners. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with experts, Engineering (Product Groups) or Management to engage subject matter. Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and being an excellent communicator and a service oriented professional.
Responsibilities Include:
Take ownership of customer issues reported and seeing problems through to resolution
Researching, diagnosing, troubleshooting and identifying solutions to resolve system and product issues
Ability to solve technical problems under pressure and time constraints, and manage customer escalations
Extensive customer facing activities.
Develop a deep understanding of the customers technical environment
Provide ramp activities, knowledge sharing, technical coaching and mentoring
Help to document best practices in maintaining Portal Services
Team player, be part of team, take tasks and contribute to the successes of the team.
Demonstrate high professionalism and technical leadership

We are looking for a Developer Student .
What you'll do
You'll be part of a team working on features delivered to customers on a frequent basis on the Cloud and handle the delivery end to end. This is your chance to gain real world development experience with one of the best teams and develop your development skills.
You will:
Research, design and implement new features and functionalities for cutting edge cloud technologies with variety of development languages
Solve complicated and dynamic challenges
Work in an agile team applying Scrum, agile development practices
Commit on project timeline and tasks, deliver on time with high quality
Contribute to team goals by showing personal flexibility and ability to work on different topics.