Required a Oracle Software Product Analyst.
Essential Duties & Responsibilities:
Provide in-depth technical knowledge and understanding of at least two or more Oracle Database, Middleware and Application Products. Including software patching, maintenance, upgrading and installation methodologies by the vendor, in order to provide a comprehensive archive that is used by the Client and the company Global Application Support team.
Understand and work with clients to define production and future environments for key areas such as Database, Developer Tools, Oracle Middleware and preferably including knowledge of the patching structure of said products.
Strong client facing skills with a leadership background.
Have strong skills in two or more of following Oracle Applications PeopleSoft, Oracle E-Business Suite, Hyperion, JDE or Siebel
Enthusiastic and focused.
Ability to run and lead conference calls with customers.
Create and present to the client Archive Roadmap document confidently by running via an highly interactive web conference.
Prepare and maintain a detailed instruction guide to download software patches and media by release and platform for the Oracle Products listed above.
Contribute to the improvement, growth and evolution of the archive process, including process documentation, best practices, tracking, and scoping.
Work closely with Archive QA team members and Archive Team leads to contribute to the success of Archive Roadmap.
Work closely with all the key stakeholders including Account Managers , Product Line Leaders and the Global Archive Services team.
Validate the archive for overall completeness.
Be a Primary contact for internal teams and the Client for questions and direction that arise during the onboarding and execution of provided Archiving Roadmap.
Review and understand commercial agreements and provide coaching to sales, onboarding and other teams on archive related requirements.
Requirements:
Location:
Dubai, Israel, UK, Germany, Sweden or France.
Language:
English essential.
Any of the following languages advantageous: Russian, Polish, Hebrew, French, German.
Education:
Bachelor Degree in Computer Science or related field or equivalent experience.
Experience:
5+ years relevant experience with technical experience working with Oracle products(Oracle E-Business Suite (EBS), Oracle Middleware, Oracle Database), with knowledge of maintenance/patching mechanics for ERP architecture including Database and Middleware (Internet Application Server, WebLogic Server, Fusion Middleware).
Understanding of installation and/or usage of common developer tools, such as Developer Suite, Business Intelligence, or JDeveloper would be an advantage.
Experience with other products such as PeopleSoft, JDE , Siebel, Microsoft SQL, IBM DB2 or SAP Sybase is a plus.
Skills:
Excellent interpersonal, presentation and communication skills.
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients.
Good knowledge of Oracle products.
Good knowledge of Oracle development tools and deployment methodologies.
Good verbal and good written English communication skills.
Attention to detail and the ability to learn quickly.
Extreme focus on Client satisfaction.
Ability to work calmly and professionally in high pressure situations.
The ability to work remotely from a home based office in a virtual environment.
Our company views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment.
In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.