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We are seeking an experienced and passionate Research Manager to lead our Customer Success applied research team. In this pivotal role, you will lead a dedicated team of researchers focused on understanding our customers needs, experiences, and interactions with our products, and identify proactive paths to enhance customer experience.
As a Research Manager in our company Customer Success you will
Manage and mentor a team of researchers and analysts, providing guidance on research methods, project execution, and professional development
Foster a collaborative and innovative team environment that encourages creativity and knowledge sharing
Strong leadership and team management skills, with a track record of developing high-performing teams
Tap into an existing experimental research framework and facilitate its execution at scale
Develop and implement a comprehensive research strategy that aligns with the goals of the Customer Success group and the broader organization
Oversee the design, execution, and analysis of qualitative and quantitative research projects to gather insights about customer behavior, preferences, and pain points
Translate complex research findings into actionable insights and recommendations for Customer Success, Product, and additional groups within our company
Identify opportunities for improving customer engagement and loyalty based on research findings
Collaborate with stakeholders across Customer Success, Product Management, Marketing, and Sales to ensure research efforts are aligned with business objectives
Work closely with the developers in the Customer Success Applied Research group to align the development of internal research tools
Prepare and present research findings and recommendations to senior leadership and stakeholders in an easily digestible format
Champion the voice of the customer across the organization by effectively communicating insights from customers and advocating for their needs
Mentor and develop team members, fostering a culture of continuous learning, growth, and excellence
Stay up-to-date with industry trends, best practices, and emerging technologies related to customer experience and research methodologie.

As a Senior Full Stack Engineer within the Platform Services group, you will be a key member of the Frontend core team, which forms the backbone of our platform's frontend development. We are seeking a highly skilled individual with extensive full-stack experience. This role is crucial for building frontend infrastructure, libraries, and tools for our company's entire frontend community, demanding strong leadership, monitoring skills, and integrity, while leveraging cutting-edge web and cloud technologies.
As a Senior Full Stack Engineer at our company you will...
Lead the development of foundational frontend components and services for the Platform Services group, ensuring other teams have robust and reliable building blocks
Write high-quality, testable, and efficient code, using TypeScript and Vue
Develop and maintain production-level Node.js services to support platform-wide features
Provide mentorship and technical feedback to other engineers on the team, fostering a culture of learning and growth
Initiate and promote innovative ideas for the continuous improvement of our frontend and Node.js infrastructure and tool functionality
Integrate cutting-edge AI tools and methodologies into development and research workflows to boost efficiency and foster innovation. Stay current with the latest advancements in AI.

The company CSO Office is seeking an Application Security Engineer. In this role, you will contribute to driving security across the SDLC at scale, empowering developers, and enabling secure development through automation, process, and tooling. Youll work as part of a team of security engineers focused on SSDLC automation, vulnerability management, and proactive engagement with R&D.
This is a hands-on technical role that combines architecture, coding, and collaboration, working closely with Product, Engineering, DevOps, and Security stakeholders.
As an Application Security Engineer at our company you will...
Assist in the development of internal security tools and AI agents
Support the design and implementation of SSDLC practices and automated security controls across the CI/CD pipeline
Contribute to building and operating scalable vulnerability management frameworks across cloud-native services and SaaS products
Integrate security into Agile and DevOps processes, including threat modeling, SAST, DAST, and SCA
Develop Internal application security Tools and Automations
Partner with development and DevOps teams to embed security early and often
Contribute to secure code reviews and assist with remediation strategies
Track, triage, and report vulnerabilities across product lines
Support the adoption of secure development best practices.

We are seeking an Architect to join the Office of the CTO at our company and be part of a group of Architects who provide technical leadership and help Engineering build next-generation products to manage modern software releases.
As a Software Architect at our company you will..
Define architectural approaches and detailed technical Engineering specifications
Develop architectural POCs, research technical innovations and evaluate new technologies
Provide architectural oversight and guidance to Engineering teams, negotiate trade-offs and drive issues to closure
Work with Product Management to understand business requirements and market trends
Review code and perform acceptance testing to ensure quality and consistency with architectural vision
Help to steer the architectural and Engineering priorities of the company.

Were looking for a Principal Software Engineer with deep experience in cloud security and data protection to help us build core services in our Secure Service Edge (SSE) platform.
Youll focus on enabling secure access and control with features such as DLP, threat intelligence, CASB, and secure web gateways (SWG) - helping protect enterprise users and data across cloud and web environments.
What Youll Do
Build cloud-native services for real-time security enforcement
Develop capabilities for DLP, threat detection, and policy enforcement
Contribute to CASB and SWG features for securing SaaS and internet access
Integrate threat intelligence mechanisms into platform services.

Were growing fast and looking for a Backend Core Team, the backbone of our companys next-generation Editor, a powerful, collaborative, AI-driven editing experience used by creators worldwide.
On your day to day
As a Backend Engineer on our companys Core Team, you will build, maintain, and scale the backend services that power our AI-driven video and audio editor. Youll collaborate closely with the Editor, AI, and Infrastructure teams to define APIs, data flows, and system interactions, while owning critical backend components to ensure performance, reliability, and smooth integration between editing, rendering, and storage systems. You will help shape the teams architecture and technical vision, set high standards for code quality, testing, and observability, and mentor peers to foster a culture of technical excellence, innovation, and impact.