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Are you a customer-focused problem solver with a passion for technology? We are seeking a Technical Support Engineer to provide exceptional support for our next-generation security solutions. This role is more than just troubleshootingit's an opportunity to lead initiatives, solve complex technical challenges, and have a direct impact on our customers' success in a dynamic, agile environment.
What You'll Do:
Customer Support & Troubleshooting:
Act as the primary technical point of contact for customers, ensuring timely and effective resolution of complex technical issues.
Diagnose, troubleshoot, and resolve issues related to networking protocols, security solutions, and system configurations.
Advocate for customers by understanding their environments, challenges, and goals, delivering tailored solutions to enhance their experience.
Escalation & Incident Management:
Manage escalations, coordinating with engineering and product teams to address critical issues.
Maintain detailed documentation of incidents, ensuring accurate reporting and comprehensive follow-ups.
Identify opportunities to prevent future issues through proactive monitoring and problem analysis.
Process Improvement & Automation:
Design and implement automation tools to improve efficiency in support processes and enhance customer satisfaction.
Contribute to the development of internal tools and scripts to simplify troubleshooting and support workflows.
Collaboration & Knowledge Sharing:
Work closely with cross-functional teams, including Customer Success, Product, and Engineering, to align technical strategies with customer needs.
Develop and maintain knowledge base articles, technical guides, and best practices for internal and external audiences.
Provide mentoring and guidance to junior support engineers, fostering a culture of continuous learning and improvement.

we are looking for a talented and highly motivated Assistant Controller to join our growing finance team.
our company, a global fintech group that was founded in 2008 and is listed on the London Stock Exchange with a market cap of approx. USD 3.5 billion and included within the FTSE250 index and the STOXX Europe 600 Index. At the heart of our business is our fully-owned and proprietary technology, which powers our trading platforms on OTC, share dealing, and Futures trading. The Group operates in more than 60 countries and retains operating licenses in the United Kingdom, Australia, Cyprus, Israel, New Zealand, South Africa, Singapore, Seychelles, the United States, Estonia, Japan, the United Arab Emirates, and Canada.
The successful candidate will oversee the aspects of financial reporting, local tax submissions, and regulations. On-going cooperation, monitoring budget VS. actual results, as well as the development of internal control policies and procedures. Responsibilities will also include managing and monitoring the financial activity with local management, external advisors, including external accounting firms, and periodic financial reporting. In addition, the role will require support in the implementation of new operations and regulations and the initiation of processes.
Responsibilities:
Participating in the process of closing the reporting periods and consolidation process (monthly, quarterly and annually)
Maintenance of financial ledgers, accounting policies and processes of the company
Preparation of annual statutory financial statements, tax returns and other reports to the authorities
Periodic bank payments and expenses approvals
Analysing business trends as well as preparation of Budgeted Vs. Actual analysis
Maintenance of internal controls (SOX)
Assist with local statutory filing, including VAT, corporate tax and withholding tax
Responsible for properly account of fixed assets and leases (IFRS16)
Preparation of Various management reporting
Assist with external and internal audit requirements
Preparation and review of periodic submissions to the LSE
Assist with managing cash flow and preparing ad hoc reports
Take an active role in managing projects and improving processes.

We are seeking an experienced and independent Senior Automation Engineer to join our growing team!
In this role, youll take ownership of building and enhancing our automation infrastructure for our cutting-edge security SaaS solution. You will work closely with a talented, multidisciplinary team to design, develop, and maintain automated tests for our products including agent/cloud components and web services while shaping the future of our automation strategy.
This is an exciting opportunity to work on challenging projects, expand your technical expertise, and contribute to the success of a fast-paced, innovative company.
Main Responsibilities:
Design, develop, and maintain automation infrastructure and automated tests for our products (agent/cloud, web services).
Improve and optimize existing automation frameworks.
Develop and execute comprehensive test strategies.
Mentor and collaborate with Automation/QA team members.
Work closely with R&D and DevOps teams to ensure smooth integration of automation into CI/CD pipelines.
Investigate new tools, technologies, and processes to continuously improve automation efficiency.

We are looking for a Senior Software Engineer to join our Decision Engineering team. The group is responsible for the real-time, low-latency infrastructure that powers our fraud decisions and external APIs.
Our systems process billions of requests every day, ensuring high availability, security, and performance at global scale.
In this role, youll work on core backend components such as our decision engine, ingestion and enrichment pipelines, schema management systems, and self-serve API platform. The software you build will power critical business decisions and directly serve some of the worlds largest merchants.
This is a high-impact, high-ownership position for an engineer who thrives on solving complex distributed systems challenges, cares deeply about production-grade quality, and wants to shape the foundation of our decisioning platform.
What you'll be doing:
Design, build, and scale backend systems that power our real-time decisioning and APIs.
Own projects end-to-end - from design and implementation to production rollout and monitoring.
Ensure systems are low-latency, fault-tolerant, and high-throughput across distributed environments.
Enhance observability, reliability, and developer experience through strong operational and tooling practices.
Collaborate with Product, analysts, data scientists, and infrastructure teams to drive innovation across our decision ecosystem.
Participate in technical discussions and customer interactions, providing expertise and clear communication when supporting enterprise integrations.

We're looking for a talented Senior Software Engineer to join the Identity Data team. The team is in charge of the critical data pipeline that processes and aggregates the huge quantity of events that, over time, build our identity data corpus.
Why should you join us?
The Identity Data team is the place for those who are passionate about data and scale.
We handle >2B person entities stored jointly in various database engines to support different fetching requirements, while processing >200k events per second
The team provides services to all decisions, generating some of the most critical model inputs
We are one of the major contributors to our decision latency and cloud expense, and as such we are always improving our engines, reducing cost and latency, and have the organizational credit to make high-risk / high-reward investments in cutting edge technologies
If you are up for the challenge of being in one of the most critical teams in the organization, which holds part of the secret sauce of our success, we are the place for you!
What you'll be doing:
Have a key part in improving the systems helping us prevent fraud for our merchants by identifying millions of decisions a day
Design, build, and maintain Near-real-time data pipelines
Take initiative: A large portion of the work are initiatives are pushed by the engineers
Work in a rich ecosystem of storage and data technologies, to name a few: Elasticsearch, Aerospike, Spark, Redis, RocksDB, S3, Snowflake and many more
Provide software solutions to complicated challenges we face on a daily basis.

we are a world-leading online trading platform with hundreds of thousands of active users placing millions of trades a month.
Our mission is to disrupt the age-old trade markets by building digital technologies that make trading around the world accessible and more efficient.
What to Expect - The Role
We are looking for a highly motivated backend software engineer specializing in creating high-scale, distributed backend systems.
You must demonstrate strong software engineering skills, excellent interpersonal communication, extreme ownership, and the ability to accept and give meaningful technical feedback.
You will be responsible for designing architecture, writing correct, robust code, maintaining and improving existing functionality, and shipping new features.
You will work as part of a Scrum-Agile cross-functional team and collaborate with front-end engineers, quality engineers, product managers, and more.
The platform you help us build will scale novel functionality to millions of Plus users worldwide.
Our team strives to set the bar for real-time, high-scale, mission-critical trading systems. We want to work with people who are excited by this goal and have the talent to deliver on it.
What Youll Do - Responsibilities
Design and build scalable, high-availability mission-critical systems and APIs
Drive the migration of large-scale, distributed trading services towards cloud-native microservices
Solve problems using distributed, asynchronous messaging
Tackle technical challenges - performance, fault-tolerance, security, and live production issues
Work closely with product, DevOps\SRE, and infrastructure teams - we practice full-cycle development where developers own and operate what they build.
Mentor Jr engineers as a Senior member of the team.