responsible for managing customer complaints, improving product quality, and
production processes. The role will interface directly with production engineering
and customer service to implement solutions on the production line.
Responsibilities:
Analysis of customer complaint and implantation of the outputs.
Analysis of customer satisfaction surveys
Identifying root causes of complaints and implement appropriate
corrective/preventive actions.
Ensuring and improving the quality of production processes in
collaboration with production engineering.
Writing quality specification procedures for products.
Conducting internal quality audits on production lines.
Requirements: Bachelors degree in quality engineering or CQE from a familiar
institution.
Basic technical background in electronics and mechanics including
technical understanding of drawings and procedures.
At least three years of experience in Quality Assurance in a
manufacturing plant.
Experience in managing RCA using various methodologies (8D, 5Y, 3A).
Experience working with customers.
High-level proficiency in English.
Willingness to learn and develop in the field of quality.
This position is open to all candidates.