דרושים » הנדסה » Senior Solutions Engineer

We seek an exceptional Senior Solution Consultants (Presales) based in Israel to join our growing team. This role will report to our Director of Solutions Consulting EMEA and will play an integral role in creating a vision for our customers, being the trusted advisor on our automation best practices, and helping scale and drive adoption to achieve their strategic initiatives.
In order to be successful in this role, you must be able to articulate technology and communicate the value of our products to prospective business and technical users and buyers with a focus on SaaS, ERP and CRM applications. You will also help shape the product and direction of the company by communicating market needs to the Product Management team
As a Senior Solutions Consultant, you will be part of our Presales Team and Architecture community and you will own the technical alignment with the customer during the pre-sales lifecycle through workshops and interactions that will define the customers future state for Integration and Automation.
Responsibilities:
This role is based on the Israel role. Proximity to Tel Aviv is preferred. In this role, you will also be accountable to:
Be our customers most trusted advisors by realizing our value propositions and platform capabilities to achieve their business outcomes.
Own the technical diagnosis, prescription, and validation phases of the sales cycle and provide a consultative approach in advising customers.
Effectively team with AEs, Solution Architects, and other functions to evangelise our platform, approach, and architecture tailored to the customers business and drive the technical sales stages to completion.
Work closely with Customer Success to make the solution a reality for the customer.
Articulate and educate on business, technical and architectural concepts to various audiences, including business users, developers, architects, IT operations professionals, and senior IT management.
Sell the value of products using multiple formats/channels, including phone, presentation, and live/online product demonstrations.
Create and deliver custom product demonstrations to support the sales cycle
Perform business and technical discovery with customer prospects and be able to architect/build proposed solutions using products
Successfully manage and execute technical workshops and proof of concepts (POCs), on-site or remote
Able to respond to functional and technical elements of RFIs/RFPs
Collect feedback from the field, synthesize, analyze and channel to Product Management and Engineering for product roadmap
Responsible for representing the product to customers and at field events such as conferences, seminars, etc.
Support Marketing with developer marketing and evangelism activities, including writing blogs, participating in demo-driven webinars, and speaking at industry events

We are seeking a highly skilled, motivated, and customer-focused Customer Engineer to join our team. As a Customer Engineer, you will be responsible for providing technical expertise, support, and guidance to our valued customers. Your primary goal will be to ensure customer satisfaction by delivering excellent service, troubleshooting complex technical issues, and implementing effective solutions. You will also play a crucial role in driving revenue growth by providing technical expertise and support throughout the sales process. You will collaborate closely with the sales team and engage with prospective customers to understand their needs, present solutions, and demonstrate the value of our products or services. This position requires strong technical acumen, excellent communication skills, the ability to effectively articulate complex concepts to both technical and non-technical audiences, and a passion for delivering exceptional customer experiences.

Responsibilities:
Collaborate with the sales team to identify and qualify potential customers, and actively participate in the sales process from discovery to closing deals.
Conduct product demonstrations and deliver compelling presentations that effectively showcase our products or services' features, benefits, and value propositions.
Understand customer requirements and business challenges, and develop innovative solutions tailored to their specific needs.
Provide technical expertise and guidance to customers, addressing their questions, concerns, and objections during the pre-sales phase.
Prepare and deliver technical proposals, solution designs, and product specifications that meet customer requirements and align with industry best practices.
Collaborate with the product development and engineering teams to provide feedback on product enhancements, identify opportunities for improvement, and stay updated on the latest product releases and updates.
Conduct proof-of-concept (POC) activities to demonstrate the feasibility and effectiveness of our solutions, ensuring customer satisfaction and building trust.
Stay current with industry trends, emerging technologies, and competitive landscape to effectively position our products or services against competitors.
Attend industry events, conferences, and trade shows to represent the company and actively engage with potential customers.

We are looking for a seasoned Solution Architect to help build out our user and customer community. This is an exciting opportunity to join right after the GA of our serverless Cloud product and help us form a vision for that in the market. Our ideal candidate is a technical professional capable of offering customers specialized business and technical expertise. This role involves providing expert guidance to help clients achieve their objectives and better understand how they utilize ClickHouse.

What you will be doing:

Comfortable working with complex business and technological requirements and translating them into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise-scale architecture.
Working directly with customers at every layer of their organization (C Suite to data scientists and developers) and acting as a trusted advisor for our users
Articulate and evangelize the vision and positioning of both the company and products and secure strategic commercial commitments
Use a solution-based approach to selling and creating value for customers
Identify and drive new initiatives that enable customers to turn their data into actionable business value and align these initiatives with their business outcomes for continued success

As a Level 3 Technical Support Engineer, you will be a member of the support team that solves challenging Silk technical issues for our customers. This role is critical to the success and satisfaction of our customers. You will identify and drive product and customer experience improvements by providing insights in a well-articulated, data -driven manner that identifies the product/service challenges of our customers. You will work directly with customers and with other engineers to troubleshoot, upgrade, debug, and help resolve customer issues effectively and professionally. Also, you will work with colleagues in Cloud Infrastructure and Development Engineering to implement and influence new offerings using Silk solutions and other supporting technologies.
Responsibilities:

* Provide in-depth Technical Support and corrective maintenance, work directly with customers, remotely as well as on-site, if required.
* Independently investigate and troubleshoot customer problems to resolution.
* Conduct preventative maintenance, such as software upgrades and best practice implementations.
* Collaborate with Global Support and Engineering on advanced issues.
* Effectively advocate for improvements on the customers behalf to Engineering and Product teams.
* Write technical whitepapers and application notes.
About Silk:
The Silk Platform delivers software-defined cloud Storage that empowers high-performance cloud databases to perform, share data, and run efficiently. Our Instant Extract feature enables companies to quickly and securely leverage their most current data and distributed availability. The Silk squad is made up bright, like-minded individuals who love technology, their teammates, and working together towards a common goal. Silks customers are #1 and we know from experience that winning together is the only way to go. Join our Squad!

the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place.

As a Public Sector Account Executive at Salesforce, you will play a crucial role in driving the growth and success of our business within Public Sector ministries & organisation. You will be responsible for developing and executing strategies to drive adoption, retention, and growth within your assigned accounts. The ideal candidate will have a strong background in sales and account management, with a deep understanding of the unique challenges and opportunities within Public Sector.

Responsibilities:
Develop and maintain strong relationships with key stakeholders within Public Sector Organizations, including leaders, administrators, and IT professionals.
Understand the unique needs and challenges of Public Sector and develop tailored solutions to meet their requirements.
Drive adoption and usage of Salesforce products and services within your accounts.
Collaborate with internal teams, including sales, marketing, and product development, to ensure the success of your accounts.
Develop and execute strategic account plans to drive revenue growth and achieve sales targets.
Track and report on key account metrics, including sales pipeline, revenue forecasts, and customer satisfaction.

We are looking for a brilliant Software Engineer in the System Production Engineering group. You will be part of a team that shapes the next generation of system production solutions for NICs, Smart NICs/DPUs and Network Switches. You will be working close with team engineers, hardware architects, software architects, R&D teams, and external parties such as production lines. You will lead the development of our products' customer customization and raise the bar of the software development quality in the group. We have crafted a team of extraordinary people, whose mission is to push the frontiers of what is possible today and define the platform of tomorrow.

What you will be doing:

Develop test automation for our networking products, which requires an understanding of HW and SW to provide stable, efficient and robust production tests, to enable high availability, while ensuring the quality of the products being shipped to customers.

Utilize test suites to find, debug and resolve problems with production process.

Work in multi discipline environment to provide robust solutions and drive defects to resolution.

Generate statistics about code quality, complexity, and coverage.

We are looking foe a Customer Success Manager.
What You Will Do:
As a Customer Success Manager, you will be instrumental in building & executing our customers' application security program, helping them achieve their business outcomes & realize value from our platform.
Ensure that a plan is in place with each customer for deployment, onboarding and expanded use of the Apiiro platform, and align with their success goals.
Maintain a deep technical understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs.
Represent & advocate for the customer while providing internal feedback on how we can improve, translating customer usage and feedback into actionable insights and feature ideas that help shape our solution.
Manage post-sales activity for customers through strong relationship-building, product knowledge, planning and execution. Their success is our success.
Simultaneously work with multiple customers who are at different points in the account lifecycle, each requiring a different approach & strategy to be crafted.

We are looking for an experienced Enterprise Account Executive Israel & Middle East, to join our team in the Tel Aviv office.

You will be joining a small team of 8, which is focusing on local customers first, and the Middle Eastern market long term.

If you are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the C-Suite as well as functional leaders, we would love to meet you.

If you are capable of initiating these conversations and leading the deal to a conclusion with large companies, make sure to send us your CV.

If you have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner, deeply understanding their strategy and how can be a critical component of that, this is the perfect opportunity for you.

If you are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge, and finally, if you enjoy actively participating in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets, Airwallex will provide all of the above.

What youll be doing

Target mid-market, enterprise and strategic business opportunities for Airwallex across high-growth technology segments, identifying pain points and providing solutions

Develop impactful, strategic sales plans for your target accounts and identify required resources

Drive internal relationships with pre-sales resources and/or partner managers to develop the right solution for the users

Manage a full and complex sales cycle from lead development through to close and launch

Develop relationships with executive stakeholders both new and existing clients

Work with company leaders from multiple functions (e.g., Engineering, Product, Legal and Finance) to lead complex product workshops and financial analyses

Lead and contribute to team projects to develop and refine our sales process

Engage with Product and Engineering teams to help drive product strategy

Utilise Salesforce for end-to-end pipeline management by building strong working relationships with the various sales teams and field marketing teams

We are looking for an experienced Enterprise Account Executive Israel & Middle East, to join our team in the Tel Aviv office.

You will be joining a small team of 8, which is focusing on local customers first, and the Middle Eastern market long term.

If you are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the C-Suite as well as functional leaders, we would love to meet you.

If you are capable of initiating these conversations and leading the deal to a conclusion with large companies, make sure to send us your CV.

If you have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner, deeply understanding their strategy and how Airwallex can be a critical component of that, this is the perfect opportunity for you.

If you are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge, and finally, if you enjoy actively participating in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets, will provide all of the above.

What youll be doing

Target mid-market, enterprise and strategic business opportunities for across high-growth technology segments, identifying pain points and providing solutions

Develop impactful, strategic sales plans for your target accounts and identify required resources

Drive internal relationships with pre-sales resources and/or partner managers to develop the right solution for the users

Manage a full and complex sales cycle from lead development through to close and launch

Develop relationships with executive stakeholders both new and existing clients

Work with company leaders from multiple functions (e.g., Engineering, Product, Legal and Finance) to lead complex product workshops and financial analyses

Lead and contribute to team projects to develop and refine our sales process

Engage with Product and Engineering teams to help drive product strategy

Utilise Salesforce for end-to-end pipeline management by building strong working relationships with the various sales teams and field marketing teams

We are looking for an Applied AI Engineer who has experience with the end to end lifecycle from research to deployment. Strong Javascript/Typerscript skills are an absolute MUST for this role.
The AI department is focused on bringing value to our customers through the development of algorithms and analytical solutions. As an applied AI Engineer in the department, you will be a valuable member of an innovative and technical data science team working on various problems. The department uses a wide variety of advanced techniques and algorithms to provide maximum value from data in all shapes and sizes (such as classification models, NLQ, anomaly detection, image generation, time series, and more).
The team uses versatile methods and state of the art tools to deliver the most accurate insight and optimal decisions to our customers.
We are responsible for the design, research, development, deployment and maintenance of these tools, hence part of our work includes writing and deploying production code.
What You'll Be Doing:
* Understand and explore the e-commerce domain, research, build and deliver sound insights, recommendation and automation solutions.
* Collaborate with fellow team members on exciting and challenging projects.
* Use state of the art tools to achieve high and robust performance.
* Research, develop and maintain our AI repositories with quality algorithms by writing maintainable, performant code.
* Deploy and maintain your researched ML Models at scale within our cloud environment
* Implement the MLOps philosophy in everything you do.
* Collaborate with Product Managers, Dev and Data Engineers to provide great impact at scale while expediting model life-cycle.
* Constantly search for data driven value propositions for our clients.
* Constantly improve our models quality, and performance.
* Desire to continually keep up with advancements in data science practices.