A leading-edge company that develops, manufactures and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries is looking for a Salesforce Team Leader!
Reports to:
Business Application Manager.
Location: Park Afek, Rosh Ha'Ayin
What will you do?
* Build and lead the CRM team which includes internal and external business application analysts and developers
* Continuous improvement of CRM tools and process
* Data Management - quality, Integrity, security and backup of data
* Management of supporting CRM application software as contact center and marketing automation
* Characterize and support the team with characterization of specific needs to existing processes or implementation of new processes
* Cooperate with IT Project Manager on implementation of CRM projects (planning milestones, communication to users, support after go live)
* Evaluate and prioritize CRM tasks and projects
* Support existing interfaces between the CRM and the organization's systems
* Plan application upgrades and communicate them
Region:
Israel
Requirements: What should you have?
* Bachelor's degree in Industrial Engineering / Computer Science
* At least 4 years of experience in Salesforce CRM in Service, Sales and Integrations to external systems (ERP, call center, marketing automation)
* At least 2 years of experience managing teams
* Strong technical deployment experience of IT projects in CRM, Sales and Service (planning, development, testing, deployment, support and communicate)
* Knowledge and understanding of global processes
* Excellent analytical and hands-on problem-solving skills
* Outstanding interpersonal and collaboration building skills, able to work well in a cross-functional, matrix management environment
* Great presentation skills
* Ability to work in a dynamic and fast changing environment
* Excellent English
* Experience working with Lightning - an advantage
המשרה מיועדת לנשים ולגברים כאחד.