About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position As an IT Specialist, you will be responsible to provide technical support and guidance to the Mindspace members and employees What you will be responsible for, mainly:
* Maintaining communication with the Global IT Director and ensuring that branch policies are in line
* Providing technical support and guidance to the Mindspace members and employees
* Integration of new technology systems throughout the Israel market
* Cisco Meraki Network administration - VLANs, Switches, MX, etc.
* Managing network printers - installing and configuring
* Maintain and operate conference rooms AV systems
* Documentation and developing training materials as needed to fulfill the project requirements. #LI-Onsite

We are seeking an experienced IT Support Specialist to provide IT technical assistance and support for our office employees. As part of the IT support team, you will be responsible for providing first-line support to our employees, managing and troubleshooting hardware and software issues, managing user accounts and access, and handling our employees' onboarding and offboarding.
As an IT Support specialist, you will be responsible for:
Work as part of the support team to provide the first response and technical support for our employees' IT needs while keeping up a high level of service.
Troubleshoot hardware and software problems with Windows and Mac.
Resolve and troubleshoot IT tickets and access related to Cloud applications, systems and infrastructure Microsoft 365, Slack, Zoom etc..
Handle the IT requirements for onboarding and offboarding of employees.
Maintain inventory of hardware and software assets.
Identify and escalate issues to the System team as required.
Assist with IT projects as needed.

Required IT Specialist
As the IT Specialist, you will develop, maintain, and create IT processes and infrastructure projects as required by various business needs.
You will be responsible for various core processes and systems within, including the office network, our SaaS IdP, endpoint management solutions (MDM, EDR) remote access, organizational SaaS systems, IT equipment, licenses & stock management and helpdesk operations. You will be working with all departments providing IT support and working incredibly closely with DevOps and Security teams on infra & infosec interfaces.
Responsibilities:
Serve as the first point of contact for end users and perform remote troubleshooting through diagnostic techniques.
Install, configure, and maintain hardware and software.
Set up accounts and workstations.
Manage office inventory.
Assist with IT procurement
Deploy and manage new IT systems, services, and projects.
Monitor performance and maintain systems according to the companys guidelines.
Ensure security policies, procedures, and protocols of the company.
Administer facility IT equipment (alarms, cameras, switches, routers, access points and others).

An innovative network security solutions provider, is at an exciting time in its history and is growing fast! We are looking for a highly skilled and versatile IT Manager to join our team.
As an IT Manager, you will be responsible for the IT strategy and will manage the IT day-to-day needs across the company. As part of your role, you will also collaborate with stakeholders and cross-functional teams to continuously develop, implement, and maintain our IT technology and security programs.
Responsibilities:
Technical support - provide general support for our local and global team.
Responsible for the on-boarding and off-boarding process, including company device deployment, account creation, permissions management, licenses, etc.
Maintain vendor relationships.
Take part in projects to improve the companys IT infrastructure, operations, and security.
Handle security alerts.
Maintain IT operations for the companys sites.

we are looking for a IT Specialist
RESPONSIBILITIES
Respond to customer support inquiries with efficiency and effectiveness.
Assist customers in troubleshooting technical issues both in person and remotely.
Provide technical assistance on the configuration, setup, and maintenance of our products.
Route unresolved issues to the relevant teams for prompt resolution.
Maintain accurate documentation of problems and the processes used to solve them.
Handle IT purchasing in line with company procedures.
Conduct security practices training for end-users.

As the IT Specialist at Nucleai, you will develop, maintain, and create IT processes and infrastructure projects as required by various business needs. You will be responsible for various core processes and systems within Nucleai, including the office network, our SaaS IdP, endpoint management solutions (MDM, EDR) remote access, organizational SaaS systems, IT equipment, licenses & stock management and helpdesk operations. You will be working with all departments providing IT support and working incredibly closely with DevOps and Security teams on infra & infosec interfaces.
Responsibilities
* Serve as the first point of contact for end users and perform remote troubleshooting through diagnostic techniques.
* Install, configure, and maintain hardware and software.
* Set up accounts and workstations.
* Manage office inventory.
* Assist with IT procurement
* Deploy and manage new IT systems, services, and projects.
* Monitor performance and maintain systems according to the company’s guidelines.
* Ensure security policies, procedures, and protocols of the company.
* Administer facility IT equipment (alarms, cameras, switches, routers, access points and others).

We are looking for a talented and diligent IT Operations & Helpdesk Engineer to provide fast and efficient technical support to our global users and lead the daily IT Operations and Helpdesk tasks.
The ideal candidate will become a critical part of an extremely technical team and work closely with cross-organizational units.
This is an amazing opportunity to challenge yourself and grow professionally.
Responsibilities:
Manage IT support tickets through their full-service lifecycle while ensuring the SLA is met.
Handle global end-user equipment and support software and hardware issues.
On-going support for global corporate technical equipment such as monitors, printers, conference rooms, IP telephony, and other IT peripherals.
Be the focal point for onboarding and offboarding activities.
Assist SecOps team in security operations.

We are looking for the best minds and spirits to join us in our journey. We know our product is only as great as the individuals building the hardware and software and harnessing data for good causes. Being a great team member means being eager to learn and grow, able to challenge while accepting being challenged, and working for the team and the product with enthusiasm and passion.

We are now hiring a skilled IT manager to take a meaningful part in overcoming the companys challenges while maintaining a professional work methodology.

Responsibilities:
Supervising daily operations of network and server infrastructure.
Aligning IT infrastructure with current and future business requirements and goals.
Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
Evaluating risk, developing network recovery and backup processes.
Running regular checks on network and data security.
Testing, troubleshooting, and adjusting information systems to operate effectively.
Oversee implementation of new policies and procedures.
Track and maintain hardware and software inventory.
Handle business-critical IT tasks and systems administration.

The largest tech-enhanced financial asset management firm in the world. With $2.5B AUM across funds focused on North America, Asia-Pacific, Europe, and the Middle East, operates globally with offices in Tel-Aviv, Abu Dhabi, New York, London, Singapore, Tokyo, Mumbai, Boston & San Francisco. The firms patented machine learning and decision science technology enables it to deploy more capital through more deals faster than any firm in capital markets history, establishing it as the fastest-growing provider of non-dilutive and equity financing to mid-market and late-stage companies. backed by leading global financial institutions including Japans largest bank, MUFG, Spark Capital, and Apollo Asset Management.

As an IT Specialist, you will have the opportunity to learn and grow as part of a tight-knit team, working closely with the IT Manager as well as other teams. You will provide ongoing IT support services to our global team while working on projects to improve our network and end-user productivity.

You will:
Work closely with leadership and others in maximizing the operational effectiveness of the end-user experience
Configure, install, and maintain all office technical equipment, including laptops, printers, monitors, and other IT peripherals
Follow and build standard IT procedures, log all IT interactions
Create and maintain SLAs, technical documentation, and end-user training & knowledge base
Provide IT support to all employees, worldwide
Liaise with vendors and team members for problem resolution
Maintain hardware and software inventory, manage IT procurement
Conference room troubleshooting and maintenance
Support IT projects, deploy new IT systems and services, and define, design, and implement technology solutions

A groundbreaking technology company that's changing the banking system is looking for an IT Specialist to join the ride.

RESPONSIBILITIES:
Provide first-level technical support to users across the organization. Promptly and effectively diagnose and resolve hardware, software, and network issues. Escalate issues to third-party vendors when necessary.
Manage user accounts, permissions, and access rights in various systems.
Assist with onboarding/offboarding processes while ensuring smooth transitions for employees.
Perform regular maintenance and updates on hardware and software systems. Install, configure and troubleshoot computer hardware and software components, including network equipment.
Create and update documentation for IT procedures, troubleshooting guides, and knowledge base articles.
Maintain an inventory of hardware, software licenses, and other IT assets.
Collaborate with other team members and departments to implement IT projects and initiatives.