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נאספה מפייסבוק
12/08/2019
חברה חסויה
Location: Or Yehuda and Tel Aviv-Yafo
Required the most talented, service oriented and curious Customer Success Agents.
We are hiring! Come join us a young and dynamic startup located in Or Yehuda (until the end of October, then we move to Tel Aviv).
Upright is here to help people everywhere lead better lives by improving their posture and their life style.
We interact with customers all around the world enjoying our unique products, also sold in Apple stores, Amazon and Best Buy.
Job description:
Providing technical support and solutions to our customers all around the world.
Engage directly with our customers through our in-app chat, Facebook messages, and emails.
Taking part in meeting with our R&D department. Customer success oriented - striving to improve the customer experience for the long run.
Reporting to all the departments in the company with customer insights and feedback.
Managing beta users projects.
Working on Customer Success projects to improve our product, service and app.
Working hours Morning (9.00-18.00) - 2 shifts, Evening (17.00-02.00) - 2 shifts, and weekend shift perfect for student.
Requirements:
At least 1 years experience as a Customer Success / Service agent.
Native level English (all communication is in English).
Tech-oriented High level of Customer service orientation.
A team player with excellent communication skills.
Creativity, thinking out of the box, ability to adjust to changes, working under pressure.
 
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