דרושים the5ers

The5ers, a leading fintech company based in Israel, is looking for Customer Support Agent to join our growing team

What Youll Do:
Resolve and address any customer's concerns and issues related to their accounts.
Act as a strategic advisor, establishing trust and advocating for client needs across departments.
Respond to customer inquiries via email promptly and professionally.
Resolve customer concerns with patience, empathy, and efficiency.
Maintain accurate records of customer interactions and transactions.
Provide clear and accurate information regarding traders' accounts and our financial products.
Collaborate with internal teams to ensure seamless service delivery.
Identify and escalate high-priority issues to the appropriate teams.
Meet performance targets, including response times and customer satisfaction metrics.

The5ers, a leading fintech company based in Israel, is looking for Social media Manager to join our growing team

About the Role:
Were looking for a creative and data -driven Social media Manager to lead our social presence across platforms. If you have experience in the fintech or Forex trading space and know how to build communities and campaignsthis role is for you.

Key Responsibilities:
Plan and execute social media campaigns aligned with marketing strategy.
Create and manage daily content (posts, visuals, short videos).
Monitor trends in social media and fintech to keep content relevant.
Engage with followers and build a strong trader community.
Analyze performance data and optimize for engagement and growth.

.The5ers, a leading fintech company based in Israel, is looking for Art Director to join our growing team

Responsibilities:
Develop and design creative concepts for digital and marketing assets, including websites, landing pages, campaigns, social media, reports, and more.
Lead innovative graphic concepts and visual strategy to enhance the companys branding and market positioning.
Manage and mentor a design team, ensuring pr

The5ers, a leading fintech company based in Israel, is looking for Middle Office Specialist to join our growing team

What Youll Do:
Monitor and manage financial trading data and reporting
Handle documentation related to compliance and credit card disputes
Assist with internal audits to ensure adherence to company policies
Collaborate with legal, finance, and operations teams to integrate compliance into company processes
Manage and update trading system data
Process and verify client payments
Provide internal operational support for employees and managers
Perform quality control checks and process monitoring