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As a technical project manager on our team, you will have the opportunity to take part in developing a cutting edge application that has a real impact on hundreds of thousands of customers' lives.

You Will:
You will be responsible for planning, leading, organizing, and motivating agile project teams developing customer facing products. Defining and implementing R&D KPIs and metrics to support team's productivity and velocity improvement to assure all plans are delivered on time with high quality.
Focus on managing projects using Agile methodologies. Embrace Agile values and principles, emphasizing iterative delivery, flexibility, and collaboration.
Implementing and managing the release process from development to testing and then finally to the production environments.
Proactively work to improve KPIs by analyzing workflows and collecting metrics that can help quantify engineering productivity and velocity.
Work closely with Product Managers, Developers, BA/BI and QA to consolidate all features and improvements that are being released and keep an up-to-date roadmap representation of past, current, and future releases.
Manage risks and resolve issues that affect release scope, schedule, and quality.
Set project schedules and milestones, monitor progress and work cross-functionally to ensure on-time completion of development milestones,
Adjust project scopes and timelines in a fast-paced and dynamic environment
Enable collaboration and communication within the teams. Foster a self-organizing team environment, encourage cross-functional collaboration, and empower the teams to make decisions and solve problems collectively.

Job ID : R_101348.

We are looking for a Product Analyst which lives and breathes data! Someone who can see beyond numbers and is curious to investigate and get insights, ready to solve problems and able to piece together information from multiple sources to create a complete picture.

As a Product Analyst you will make a direct impact on the company activity by delivering valuable insights into KPIs, creating tools and analyzing company's data. You will be operating within the BI team, communicating with cross-functional teams - understand needs and capture requirements, monitor performance, funnels, pain points, and proactively come up with actionable recommendations.

You Will:
Design and create BI dashboards, reports and ad-hoc analysis to provide value and business performance monitoring.
Analyze and interpret data, effectively communicating your insights and plans to cross-functional team members and management.
Provide analytical support for management's decision making.
Develop and maintain BI platforms (Tableau).
Interact and communicate with stakeholders to initiate projects; gathering all pieces of information and alignment.

Job ID : R_101762.

As a R&D ops manager on our team, you will have the opportunity to take part in developing a cutting-edge application that has a real impact on hundreds of thousands of customers' lives.

This role involves streamlining processes and optimizing workflows to achieve engineering organizational goals.

You will be responsible for defining and implementing R&D OKRs and KPIs to support the team's productivity and velocity improvement.

In our Operations team life moves fast and there is no typical day, so in order to be successful in this role you will need to be self-motivated, confident, and very creative, be a proactive independent thinker, and possess leadership skills.

You Will:
Identify and implement operational best practices to streamline workflows, enhance efficiency, and maintain high-quality standards.
Monitor and analyze operational processes to identify areas for improvement and implement solutions.
Orchestrate quarterly planning timeline across 2 business units.
R&D performance tracking and analysis.
Define KPIs and create a tracking methodology.
Provide tools and means to identify gaps and opportunities in R&D teams' execution.
Identify and implement supportive tools to.
Enable velocity measurements.
Planned vs Actual analysis.
Dev enablement - implement knowledge management system.
Employees onboarding plan.
Technical documentation
Delivery optimization analyzes results to identify gaps and strive for continuous improvement.
Manage and own engineering OKR and stream-aligned team methodologies

We are looking for Technical Solutions Engineer to join the Solutions Engineer Team at Aura. We are looking for someone with great technical skills and passion for innovation. You will have the opportunity to work closely with some of the big Telecom operators and OEMs in the world as well as bring a meaningful impact to the services and products of Aura.
What you'll be doing:
Handling product integration and technical ownership
Investigating technical issues root cause and offering a solution
Handling technical internal processes and operations
Troubleshooting and analyzing production level performance
Working closely with R&D, Product Teams and Account Management.

We're looking for a Procurement Operations Specialist to join our Finance team. As a Procurement Operations Specialist, you will facilitate as subject matter expert on procurement process topic, providing guidance for problems/ questions, generate and implement procurement processes among the company.
Responsibilities:
Define activities and focus areas of the support function with category managers and stakeholders
Coordinate, and be responsible for Procurement systems implementation and upgrades.
Develop ad-hoc metrics reports and complete special procurement-related projects as they may arise
Identify pain points and potential improvements in P2P process at entity level, and in coordination with the global requirement.
Understand P2P global initiatives (such as contract management improvements, new procurement methodology, catalog and marketplace implementations via system).
Work collaboratively with cross-functional teams including IT, accounts payable, finance and legal to insure P2P process is seamless and streamlined for business unit requestors
Cultivate relationships with team and key partners by listening, partnering, and educating teams on Procurement processes and values
Coordinate audits and ensure proper understanding of the audit findings at country level. Share audit findings across the Procurement network to improve Risk mitigation.
Be an active team player and execute/lead projects as assigned.

The RMA Service Coordinator will be a key part of the Service Operations team working with a cross-functional team including Enterprise Support Services, Service Product management, Networking Business Unit, and our logistics partners to ensure world class execution to our service level agreements with customers. The service coordinator will drive process improvements, track 4PL partner performance, maintain execution metrics and act as an escalation point to ensure on-time delivery performance for our customers worldwide.

What you'll be doing:

Lead all aspects of performance and execution of the Forward Stocking Locations logistics partners and 4PL support operations to dispatch customer orders. This position covers EMEA time zone support.

Escalation point of contact for import/export issues to resolve with our Global Trade Compliance team and EOR/IOR partners.

Hold weekly meetings with logistics/4PL partners to track operational performance.

Ensure customer service parts replacements are shipped to meet specified service level agreement (SLA).

Investigate service misses, issue corrective action, and track resolution of root causes for SLA misses with our logistics suppliers.

Ensure customer RMA returns are routed and processed accurately and in a timely manner.

Work the logistics, warehousing, repair operations and 4PL partners to continuously improve processes.

Ensure inventory replenishment orders are processed on time.

Review shipment backlog and resolve gating replenishment and defective return shipments.

Regional coverage - disposition day to day challenges for FSL-Support, NCR-India, Repair sites and UPS FSL operations teams.

Publish metric measuring data integrity between SAP/CRM and FSL systems.