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Were looking for a highly motivated, talented, and experienced Backend Engineer to join our hosting core development team.
In this role, youll put your technical and problem-solving skills to the test, building and using a variety of technologies and cutting-edge tools to deliver highly performant and ultra-scalable solutions to our massive user base to directly impact our product and our business.
Join us on our journey to become the industry-standard platform for professional web creators!
Responsibilities:
Solve diverse and complex problems of scale, performance, and availability
Take part in all development aspects, from design to production
Initiate and promote new ideas for continuous improvement of product functionality
Learn/implement new technologies to accommodate feature development requirements
Disciplined approach to testing and quality assurance.

Our CX department is seeking an Application Developer to join the Internal Professional Services team in our Customer Experience department, focusing on creating high-quality applications to improve experience for our customers and agents.
The ideal candidate will have a strong background in web development, experience with CRM systems, and proficiency in using GTM, AWS, DataGrip, Postman, and GitHub.
In this role, youll lead development projects from conception to deployment, ensuring the delivery of optimal customer experience solutions.
Responsibilities:
Lead the development of applications using React, HTML, CSS, JS, and PHP for WordPress.
Customize and integrate CRM systems to meet business requirements
Implement assets using Google Tag Manager (GTM)
Manage AWS services for application data storage and retrieval and database management and manipulation.
Ensure code quality and maintainability by using version control with GitHub.
Collaborate with cross-functional teams to design, develop, and implement technical solutions inside and outside the CX department.
Provide technical mentorship to junior developers.
Stay updated with the latest technologies and best practices in web development.

Were seeking a highly skilled and experienced Project Manager to join our dynamic customer experience department.
In this role, youll be responsible for overseeing and managing various projects, from initiation through completion.
To succeed in this position, youll need excellent leadership, communication, and organizational skills, with a proven track record of successfully delivering projects on time and within budget.
Responsibilities:
Lead and manage multiple projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards
Develop comprehensive project plans, including scope, objectives, timelines, resource allocation, and risk management strategies
Coordinate cross-functional teams and stakeholders to ensure clear communication and collaboration throughout the project lifecycle
Identify and mitigate project risks and issues and develop contingency plans as necessary
Monitor project progress and performance, tracking key metrics and adjusting plans as needed to ensure successful outcomes
Prepare and present regular project status reports to senior management and stakeholders, highlighting achievements, challenges, and recommended actions
Foster a positive and productive team environment, providing guidance, support, and mentorship to project team members
Continuously improve project management processes and methodologies, incorporating best practices and lessons learned to drive efficiency and effectiveness.

We are looking for a Tier 1 Support Agent.
As Tier 1 support agent, you will serve as the front line to our valued customers. Youll receive, analyze, and resolve customer requests via our live chat and ticketing system.
You will communicate with customers, to help them create websites by asking technical and professional questions.
Our work environment is agile, as products and apps are continuously being developed and require ongoing support.
Youll learn about our technology and collaborate with support professionals from around the world to improve the creative process that defines tomorrows web.
Responsibilities:
Receive, analyze, and resolve customer requests via live chat and ticketing
Determine the best course of action that will lead to the quick and successful resolution of customer requests
Solve customer problems in a professional, empathetic, and courteous way
Continuously learn about our new features and apps in a highly dynamic environment.

We are looking for a Tier 1 Team Leader.
As Tier 1 Team Leader, youll oversee the daily operations of one of our Tier 1 technical support teams.
Our work environment is agile, as products and apps are continuously being developed and require ongoing support.
Youll lead a team of tech support agents, ensuring they meet our KPIs to provide optimal customer support. Youll collaborate with our global team to continuously enhance our users customer experience.
Responsibilities:
Oversee the day-to-day operations of your team
Provide direct supervision of technical support staff, including recruitment and evaluations
Mentor your team members and provide oversight, coaching, and training to meet KPIs
Collaborate with other team members and departments to generate greater knowledge and enhance customer experience

We are looking for a Head of Growth.
As Head of Growth, you will be an essential part of our leadership team. Youll be responsible for developing and executing strategies to accelerate the growth of our platform for page builders.
You will work closely with cross-functional teams to identify opportunities, create and implement growth initiatives, and drive user acquisition, conversion, and retention efforts.
Responsibilities:
Strategic Planning: Develop and lead our overall growth strategy, setting clear goals, KPIs, and milestones.
Affiliate Team Management: Mentor and lead our high-performing Affiliate team, ensuring it aligns with the company's growth objectives and optimizes partner relationships.
User Acquisition: Develop and execute customer acquisition strategies to expand our user base and increase market penetration.
Conversion Optimization: Implement strategies to enhance the conversion funnel, improving user experience and increasing customer conversion rates.
Customer Retention: Create and implement strategies to enhance customer retention and engagement, ensuring long-term satisfaction and loyalty.
Product and Market Expansion: Identify and evaluate new markets, partnerships, and growth opportunities to diversify our platform's user base.
Data-Driven Decision-Making: Utilize data and analytics to measure, analyze, and optimize the effectiveness of growth initiatives, making data-driven decisions for continuous improvement.
Financial Management: Develop and manage the growth budget, ensuring cost-effective strategies that deliver maximum ROI.
Market Research: Stay current on industry trends and competitor activities to provide insights for the development of new growth strategies.

Were seeking an accomplished and innovative Head of Marketing to spearhead our brands marketing efforts.
As Head of Marketing, youll be responsible for our overall branding strategy, brand analysis, messaging development, and defining our tone and style.
Youll drive brand campaigns, create compelling customer stories, manage our brand book, and ensure effective product naming.
Youll leverage your expertise to guide our marketing and customer service teams continuously.
Responsibilities:
Manage and Lead the Brand:
Oversee the companys brand management efforts
Plan, promote, and execute company events and conferences
Influencers and active customers
Play a key role in managing the companys public relations efforts
Manage Broad Marketing Efforts:
Oversee the development and maintenance of our website. Ensure the website contains compelling and engaging content to attract and retain visitors.
Lead our YouTube channel management, including live streaming and central social media channels.
Cultivate official and unofficial communities to engage with users and promote brand awareness.
Strategize and execute leadership programs and attend industry events and meetups.
Management of Studio: Design, Creative, Video, and Content:
Supervise our design and creative studio, including the creation of banners, emails, and landing pages.
Define our design language and allocate resources to ensure visual consistency.
Elevate creative output and oversee the production of promotional videos.
Manage content creation, ensuring it aligns with brand messaging and engages the target audience.

we are seeking a highly motivated and experienced Product Marketing Manager to lead the successful introduction, go-to-market, and adoption of our newest product.
As Product Marketing Lead, youll direct our newest strategic product that is currently in the development stage.
Youll play a pivotal role in shaping its market positioning, developing go-to-market strategies, and driving adoption among our target customers.
Youll collaborate closely with cross-functional teams, including product management, marketing, and growth, to define the product's value proposition, identify customer needs, and create compelling messaging and positioning.
You will be responsible for executing strategic marketing plans that generate awareness, drive customer acquisition, and contribute to revenue growth.
Responsibilities:
Work closely with the product management, design, and customer experience teams to gather product feedback and ensure a seamless customer experience throughout the product life cycle
Collaborate with cross-functional teams to develop and execute comprehensive go-to-market strategies that maximize awareness and user acquisition of the product
Develop a deep understanding of the product, its unique value proposition, and target customer segments
Craft compelling positioning and messaging that effectively communicates the product's benefits and differentiation in the market
Build a team of product marketers, and further develop and deepen the product marketing discipline across the organization
Conduct customer interviews/market research and redefine our view of the competitive landscape to influence decisions regarding the roadmap and go-to-market strategy
Evaluate and optimize processes and frameworks to improve the effectiveness of product launches and cross-functional collaboration
Work with sales and growth teams to meet revenue and customer goals

We are seeking a highly motivated and analytical Growth Product Marketing Manager to design user journeys and improve our Conversion Rate Optimization (CRO) efforts.
In this role, you will play a pivotal role in improving user experience, driving growth, and maximizing conversion rates across our digital properties.
As Growth Product Marketing Manager, youll be responsible for developing and executing strategies to enhance our product performance and user journey within the website to drive higher conversion rates.
Youll collaborate cross-functionally with our product managers, growth teams, designers, developers, and marketers, to identify optimization opportunities and implement data-driven solutions that will yield measurable improvements in user engagement, acquisition, and retention.
Responsibilities:
Work closely with the product management, design, and customer experience teams to gather product feedback and ensure a seamless customer experience throughout the product life cycle
Develop a deep understanding of the product, its unique value proposition, and target customer segments. Craft compelling positioning and messaging that effectively communicates the product's benefits and differentiation in the market
Develop and communicate our value proposition through marketing materials, web pages, emails, product screens, and more, to drive feature adoption, success and retention
Collaborate with cross-functional teams to develop and execute comprehensive go-to-market strategies that maximize awareness and user acquisition of the product.
Leverage customer research, feedback, and market intelligence to develop accurate customer segments and identify key customer pain points, needs, and preferences. Align marketing initiatives to address these insights and create compelling customer experiences
Create impactful marketing materials, including product videos, website content, emails, and blog posts, that effectively communicate the value and benefits of our product to increase awareness and adoption
Plan and execute the successful launch of the new product, including coordinating marketing activities, monitoring campaign performance, and adjusting strategies as needed. Measure and report on campaign effectiveness and make data-driven recommendations for optimization
Improve user journeys to increase customer acquisition, conversion, and engagement rates.

Were seeking a highly motivated and experienced Product Marketing Manager to join our team and lead the successful go-to-market, introduction, and adoption of this product.
As Product Marketing Manager, youll play a pivotal role in shaping market positioning, developing go-to-market strategies, and driving adoption among our target customers.
Youll collaborate closely with cross-functional teams, including product management, marketing, and growth to define the product's value proposition, identify customer needs, and create compelling messaging and positioning.
You will be responsible for executing strategic marketing plans that generate awareness, drive customer acquisition, and contribute to revenue growth.
Responsibilities:
Work closely with the product management, design, and customer success teams to gather product feedback, influence product roadmaps, and ensure a seamless customer experience throughout the product life cycle
Develop a deep understanding of the product, its unique value proposition, and target customer segments. Craft compelling positioning and messaging that effectively communicates the product's benefits and differentiation in the market
Collaborate with cross-functional teams to develop and execute comprehensive go-to-market strategies that maximize awareness and user acquisition of the product
Leverage customer research, feedback, and market intelligence to develop accurate customer segments and identify key customer pain points, needs, and preferences. Align marketing initiatives to address these insights and create compelling customer experiences
Create impactful marketing materials, including product videos, website content, emails, and blog posts, that effectively communicate the value and benefits of the new product and increase awareness and adoption
Plan and execute the successful launch of the new product, including coordinating marketing activities, monitoring campaign performance, and adjusting strategies as needed. Measure and report on campaign effectiveness and make data-driven recommendations for optimization
Improve user journeys to increase customer acquisition, conversion, and engagement rates.

We are looking for a Product Manager - Editor.
As a Product Manager in the Editor team, you will guide the strategic direction, planning, and execution of our Editor initiatives.
Youll work to improve user experience by thoroughly exploring and leveraging the Editor's features and capabilities. Youll collaborate closely with cross-functional teams, including engineering, design, and marketing, to develop innovative solutions that align with our business objectives and effectively serve our broad user base.
Responsibilities:
Contribute to the strategic direction and execution of our Editor roadmap, aligning with team goals and company vision
Optimize user experience by thoroughly understanding and utilizing the Editor's features and capabilities
Gain a deep understanding of our users needs through data analysis, customer interviews, and user research, and translate them into product requirements
Prioritize and manage feature backlog, ensuring alignment with overall business strategy and goals
Collaborate with the engineering, UX/UI, and marketing teams to deliver high-quality product enhancements
Manage the entire product lifecycle, from concept to launch, ensuring timely and successful delivery
Monitor product performance and iterate continuously to improve user experience and achieve key business metrics
Communicate effectively with stakeholders and teams across the organization

Were seeking a highly motivated and experienced Product Designer to make a huge impact by designing end-to-end user-facing features that will shape our SaaS future.
Responsibilities:
Collaborate with our product, engineering, and marketing teams to define, design, and deliver best-in-class user experience that will achieve our business objectives.
Develop a deep understanding of our users by conducting research, data analysis, customer interviews, and usability testing.
Map possible scenarios and create detailed product flows.
Take ownership of the full design cycle, from collecting inspiration through conducting user research to creating pixel-perfect UI for all states and scenarios from development to delivery.
Ensure consistency by learning and applying our design system.
Promote winning ideas and decisions as a valuable member of our design team.