We are seeking a skilled Payment Operations Manager. The ideal candidate will be responsible for managing our credit card processing relationships with Payment Service Providers (PSPs), orchestrating payment operations, and strategizing to optimize our payment systems. The role requires a deep understanding of Salesforce, Netsuite, Adyen, Stripe, and Primer.io, along with experience in B2B processing management.
What Youll Do:
Lead efforts within Finance to design and implement best practice end-to-end ePayment processes and develop a strategic roadmap for process and system implementations
Business partner with the different finance teams and with external business partners (R&D, Procurement, legal, and service providers) to drive improvement activities, efficiency, and productivity
Manage and maintain relationships with Payment Service Providers, ensuring smooth credit card processing, payouts, refunds and chargeback management
Oversee the operation of payment orchestration, ensuring efficient transaction processing
Develop and implement strategies to optimize payment systems and processes. Integrate payment systems with Salesforce, Netsuite, and Primer.io to ensure seamless operation
Identify and implement process improvements in the payment operation cycle. Provide regular reports on payment operations and analyze data to identify trends and opportunities for improvement
Ensure completion of payment creation within the systems Primer.io, Netsuite, Salesforce.
Requirements: Comprehensive understanding of Procure-to-Pay process, industry standards, and best practices
Proven experience in payment operations, specifically in credit card processing, alternative payment methods and B2B payment management
Proficiency in Salesforce, Netsuite, Adyen, Stripe and alike
Strong project management experience to lead multiple projects simultaneously in global environments under pressure and meet tight deadlines.
Highest standards of accuracy and precision; highly organized, detail-oriented, and mindful of deadlines
Ability to thrive in a fast-paced, dynamic work environment
Excellent time management skills
Independent, self-motivated, leader
Fluent English, both written and spoken
Bonus Points:
Knowledge of Primer.io or other Payment Orchestration
Recommended by an employee.
This position is open to all candidates.
