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Required NOC OPERATION LEAD
Join our R&D as a NOC Team Lead, where you'll drive the enhancement of work processes, tools, and KPI management to make sure our team is maximizing its potential.
The team monitors our production environments, applications, and deployment pipelines. Our responsibilities include, among other things, managing incidents from identification through resolution to RCA and acting as the primary point of contact for cost anomaly detections.
Responsibilities:
Lead the establishment, implementation, and tracking of team KPIs and SLOs.
Collaborate with R&D functions to establish and maintain a robust system and practices
Elevate and expand the teams scope and methods, including playbooks & protocols, end-to-end monitoring, anomaly detection, and incident management, to ensure alerts and incidents are handled quickly and professionally.
Revise and implement processes and practices for measuring and managing the teams effectiveness, quality, efficiency, and reliability.
Spearhead knowledge management, ensuring up-to-date materials in line with team standards.

In this role, you will support other worldwide teams during installation, upgrade, and product issues. You will be part of the Tier 3 support team for a complex enterprise system in the medical devices domain. The team is part of R&D and is responsible for product support at all levels, starting from the interface and up to the end user.


Your role:

Responsible for onboarding customer-specific configurations, Integrations, and business requirements for new and existing customers.
Ensure successful ongoing operations with knowledge transfer to customers.
N/R Lead client meetings to extract and document requirements.
Utilise experience and knowledge of resolving complex problems.
Learn, implement, and teach best practices for the implementation and configuration of company products.
Develop software, tests, and tools to ease integration in the professional service field.
Produce and review product documentation and training materials to ensure content accuracy and ability to support company products.
Transfer customer-specific knowledge and documentation to the support team post successful customer onboarding.

A Leading platform with an E2E solution is hiring for an exciting DevOps Leader role(CD Production monitoring Expert),where you will lead a team of 5 skilled DevOps engineers, collab and engage first-hand with our teams and guarantee compliance with security protocols and standards in DevOps activities.
This Role will have tremendous impact and will actively contribute to Product Strategy discussions,the development roadmap, and play a crucial role in decision-making to guarantee the effective execution of cloud platform projects.
We're looking for Someone who's passionate about people and Cloud Infrastructures, with Strong Leadership skills.

As a technical project manager on our team, you will have the opportunity to take part in developing a cutting edge application that has a real impact on hundreds of thousands of customers' lives.

You Will:
You will be responsible for planning, leading, organizing, and motivating agile project teams developing customer facing products. Defining and implementing R&D KPIs and metrics to support team's productivity and velocity improvement to assure all plans are delivered on time with high quality.
Focus on managing projects using Agile methodologies. Embrace Agile values and principles, emphasizing iterative delivery, flexibility, and collaboration.
Implementing and managing the release process from development to testing and then finally to the production environments.
Proactively work to improve KPIs by analyzing workflows and collecting metrics that can help quantify engineering productivity and velocity.
Work closely with Product Managers, Developers, BA/BI and QA to consolidate all features and improvements that are being released and keep an up-to-date roadmap representation of past, current, and future releases.
Manage risks and resolve issues that affect release scope, schedule, and quality.
Set project schedules and milestones, monitor progress and work cross-functionally to ensure on-time completion of development milestones,
Adjust project scopes and timelines in a fast-paced and dynamic environment
Enable collaboration and communication within the teams. Foster a self-organizing team environment, encourage cross-functional collaboration, and empower the teams to make decisions and solve problems collectively.

A Leading platform with an E2E solution is hiring for an exciting DevOps Leader role(CD Production monitoring Expert),where you will lead a team of 5 skilled DevOps engineers, collab and engage first-hand with our teams and guarantee compliance with security protocols and standards in DevOps activities.
This Role will have tremendous impact and will actively contribute to Product Strategy discussions,the development roadmap, and play a crucial role in decision-making to guarantee the effective execution of cloud platform projects.
We're looking for Someone who's passionate about people and Cloud Infrastructures, with Strong Leadership skills.

We are seeking an experienced and driven Data Operations Manager to lead the development and execution of our data infrastructure and BI products. The Data Operations Manager is a key role within our organization, responsible for orchestrating the successful planning, execution, and delivery of complex data-driven projects. This role demands a blend of technical expertise, strategic vision, and leadership to manage projects that leverage data to drive innovation and efficiency across various operational domains. The Data Operations Manager will work closely with cross-functional teams, including data science, BI, engineering and business, to ensure projects are aligned with organizational goals and deliver tangible value.

This role is pivotal in driving the short and long-term vision of our data capabilities, ensuring that our projects not only meet but exceed operational excellence and innovation benchmarks

What Youll Do:
Lead the development and execution of the data project lifecycle, from conception through deployment, including initiation, planning, execution, monitoring, and closure.
Drive the development of the organization's data infrastructure and BI products, ensuring they support both short-term and long-term business goals.
Manage sprints, planning sessions, and retrospectives, and ensuring data members are effectively engaged.
Engage with departments across the company to gather requirements and seamlessly integrate data initiatives.
Actively manage multiple data projects of varying sizes and complexities, transforming business needs and ideas into operational systems and tools.
Establish and maintain project schedules, and resource plans, ensuring projects are delivered on time.
Develop and maintain comprehensive project documentation, and communicate project objectives, progress, and outcomes to all stakeholders, ensuring alignment and addressing any concerns.