לוח משרות דרושים Customer Success Manager בהרצליה

looking for a Junior Customer Success Manager to join the CSM Group and focus on supporting our Customers Success Managers worldwide in building and monitoring customer engagement, long-term strategic projects and the deployments.
As a Junior Customer Success Manager, you will play a pivotal role in overseeing and managing the critical aspects of the customer life cycle, ensuring the successful completion of projects and ensuring that all project objectives are met in a timely and efficient manner.
The Junior Customer Success Manager is expected to provide direction, oversight, and supervision across all customer-related tasks performed by many different teams, to ensure successful completion of the CSM team's projects. Responsibilities will span across three key areas: bugs management, feature requests management, and deployment management.
This role is full time and is Herzliya, Israel based.
Responsibilities
Develop detailed plans for deployment, outlining steps, roles, responsibilities, timelines, and identifying potential risks.
Support our Customers Success Managers worldwide in building and monitoring the deployment plan.
Work closely with our product, data analytics, engineering and support teams to ensure the successful completion of projects in a timely and efficient manner.
End-to-end responsibility for managing and prioritizing technical tasks with engineering and support stakeholders.
Manage bug tracking, prioritization, and resolution utilize project management platforms such as Monday or Jira..
Validate release content, including the necessary bugs and features that the account needs.
Support building and maintaining metrics and dashboard, including Monday boards and new tools.

We are looking for a Data Engineer to be part of our all-star Customer Success Team, that spearheads the companys customer engagements, and play a critical role in our mission delivering a ground-breaking solution to the market.

The Customer Success Team is responsible for enabling customers to build new data science applications they could only dream of, building batch and real-time data pipelines using serverless distributed frameworks.

You can expect to drive Data Science Platform POCs for Data Scientists and their Data engineering teams, consult and implement data solutions within Tier1 enterprise customers.

What Youll Do:
Engage directly with customers on data science/engineering automation at scale including data pipeline acceleration and optimization.
Work closely with Data scientists and Date engineers.
Work directly with our teams of Solution Architect, Sales, Product Management and R&D, feeding requirements and priorities.