לוח משרות דרושים Help Desk - מחשבים ורשתות

We are looking for an Experienced Help Desk Engineer as a part of the IT team, supporting 400 employees and responding to all helpdesk tickets in a dynamic environment.
The ideal candidate will be self-motivated, enthusiastic, and work well as part of the local IT team.
If you have a strong technical orientation and experience as an IT Helpdesk this is a great opportunity for you! If you enjoy working for an IT-centric company with the newest technology, surrounded by great people and a cool environment.
Responsibilities:
Support IT-related incidents \ requests of users and support existing systems and services.
Maintaining an inventory of IT assets, setting up new users, and assorted other IT-related tasks plus general maintenance of all hardware \ software.
Stay user-focused and quickly respond to technical requests either by phone, mail or in person while documenting in the helpdesk ticketing system.
Diagnose and resolve technical hardware \ software issues in a mixed Windows \ Mac environment.
Identify and escalate situations that require urgent attention.
Follow up with customers, provide feedback and see problems through to resolution.

The global market leader in the field of wireless communication systems for Powersports & Outdoor helmets, is looking for an experienced IT helpdesk to join our IT team. Full-time on-site position in the company's offices at Raa'nana, reporting to the IT Director. Job description: In this role, you will become a significant part of our collaboratively IT team while learning and engaging in varied technologies. You will work in the dynamic environment of a hi-tech company, providing Technical Support through direct interface with employees in the headquarters and remotely worldwide.
Roles and responsibilities:
* Full responsibility for the first level of contact for the companys local & global end users, according to the required SLA.
* Provide on-site technical assistance for incoming support requests and issues related to computer systems, software, and hardware.
* Routine maintenance & responsibility for meeting rooms functionality and equipment
* Handling Telephony & mobile devices operated by IOS and Android.
* Maintenance of all computing peripherals equipment

We are looking for a Technical Account Manager.
What Youll Do:
Provide technical guidance and support for the customer success team, taking the lead with customized integrations, stream tests, data validation, and technical solution definitions.
Running SQL queries and looking at code samples to speed up the project definition process and assist the Customer success team during their day-to-day routine.
Technical subject matter expert for WSC Sports platform during customer calls and presentations.
Maintain ongoing technical discussions with the customer across all levels.
Work with Product and R&D teams to capture and articulate customer and prospect special integration needs.

we are looking for a Helpdesk Specialist:

Responsibilities:

Supporting users in multi-region environments & worldwide teams
Managing users and permissions of cloud-based products
Mastering, deploying and supporting the latest technologies
Onboarding and offboarding process
Managing computers and peripheral equipment

We are seeking an experienced IT Support Technician to join our team.
The role involves troubleshooting technical problems, providing technical assistance to customers, and resolving network issues.
Responsibilities:
Youll be joining the global IT team:
Supporting our employees system-related issues
What will you do as IT support technician?
Troubleshoot technical problems and provide technical assistance to customers
Identify and resolve network issues
Install and configure IT systems
Maintain hardware and software components
Monitor system performance and update system settings

Required Help Desk & System Administrator.
Responsibilities:
Responding to customer support inquiries and documenting feedback from customers.
Offering technical assistance to users regarding the configuration, setup, and maintenance of products.
Provide accurate information on IT products or services.
Maintaining documentation of problems and processes.
Redirecting unresolved issues to the appropriate teams.
Assists customers/employees in navigating technology properly.
Prioritize customer satisfaction in all communications, directing unresolved issues to next-level support.
Objectives:
Provide quick and effective assistance with information technology systems.
Guide employees/customers remotely and in person through systems configuration, troubleshooting, and maintenance.