We are NeoGames (Nasdaq: NGMS), a global leader of iLottery solutions and services to national and state-regulated lotteries. We are part of the NeoGames Group, an iGaming powerhouse with 1100 employees spread across 8 countries. At NeoGames, we pride ourselves on our “People first” culture. Not only has it been a core value in our organization for as long as we can remember but it also runs in our DNA and is felt in every aspect of our operations. We are currently looking for a VP Partner Success. This is a senior leadership position with responsibility for the Partner Success Team in onboarding and managing our Brand and Platform partners ensuring profitable growth and diversification.
Responsibilities:
* Taking full responsibility for the Company’s relationships with our brand & platform partners.
* Ensuring the Company is growing partners’ accounts & businesses successfully and effectively.
* Deliver excellence in how the Partner Success team operates, ensuring that partner success team continues to develop their ability to drive partner revenue growth and partner engagement.
* Assisting partners in investing and growing their business, but fully leveraging the organisation’s suite of products and managed services.
* Provide guidance to the Partner Success Managers and the Partners regarding various elements of the business value chain including player acquisition, localization, regulator developments and player monetization.
* Lead the Partner Success Managers with the view that they are P&L owners for their partner portfolio, representing their partners’ business within the company.
* Champion the needs of the Partners within the organization and ensuring that Product Roadmap prioritization reflects the Partners’ needs and alignment with the company’s strategic objectives.
* Working hand in hand with the Company’s management to formulate and deliver the company’s strategic vision.
* Providing team leadership, guidance, and strategy within the Partner Success department, ensuring all service levels are constantly met & business plans executed.
* Streamlining of Processes to accelerate revenue generation and profitability.
* Manage a framework of success measures for the partner success team and ensure they are aligned with partner & overall company objectives.
* Structure and lead successful onboarding and training programs for new partners.
Requirements: * Proven experience as a VP in a similar role, preferably within iGaming.
* Candidates coming from Ecommerce & B2B companies will also be considered.
* A proven track record of working with B2B partners.
* Superb management expertise, candidates who have managed larger teams will be at an advantage.
* An initial technical background followed by a commercial one is desired.
* Fluent English – a must, any other languages would be considered a bonus.
* Strong business acumen with the ability to be agile.
* Previous P&L responsibility
* Working knowledge of Business infrastructure and MS Office.
* Experienced in building and managing teams.
* Strong organizational skills and attention to detail.
* Excellent interpersonal, organizational and leadership abilities.
* Aptitude in decision-making and problem-solving.
* BSc/BA in Business Administration or relevant field; MSc/MBA is a plus.
This position is open to all candidates.
