We are seeking a detail-oriented Technical Writer to join our team. The ideal candidate will have a strong grasp of technology and the ability to convey complex technical concepts in clear, concise, and user-friendly documentation. In this position, you will act as an integrated part of our product team, collaborating with engineers, marketing, support, and other stakeholders to gather information and produce high-quality documentation that meets the needs of our users.
What will you do:
Plan, write, and maintain content for our Help Center, Product wording, and Internal tech knowledge base.
You will have end-to-end responsibility for writing clear documentation for a wide range of new complex features.
Collaborate with technical teams to gather information and ensure content accuracy.
Analyze content performance, impact on user satisfaction, and additional data.
Edit and proofread content for clarity, consistency, and correctness.
Maintain and update documentation repositories.
Close knowledge gaps based on internal requests and BI.
Requirements: 5+ years of proven experience as a technical writer or in a similar role.
Excellent writing, editing, and proofreading skills.
Strong understanding of technical concepts and ability to explain them clearly.
Familiarity with content management systems and documentation tools.
And If You Are:
A native English speaker with excellent written communication skills
A multi-tasker who knows how to prioritize and is interested in working in a rapidly growing, dynamic environment.
Organized and pays attention to details
Proactive and able to take initiative
A team player.
This position is open to all candidates.