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Were looking for an innovative engineer to join our team and help build, optimize, and expand the capabilities of our Rust-based SAST engine. This role involves close collaboration with a multidisciplinary team, contributing to the performance, functionality, and language support of the engine.

Key Responsibilities

Develop & Optimize: Enhance and maintain the Rust-based SAST engine, ensuring high performance and reliability.
Collaborate: Work closely with the SAST team to implement features and extend support for additional programming languages.
Design & Architecture: Participate in technical discussions, contributing to architecture and design decisions for the SAST engine.

As a Senior DevOps Engineer, you will provide strong technical skills, increase operational efficiency, you will design and implement scalable systems that will keep Cycode running smoothly, and support our significant business growth. You will join an innovative, high-performance R&D department and work with cutting-edge technologies in a dynamic and agile environment.

Our technology stack:

Multi-cloud (AWS, GCP, Azure)
Kubernetes (Native, GKE, EKS, K3S, AKS)
Code (Python, Node.js, Go, Bash)
Databases (MongoDB, ArangoDB, Postgres, Prometheus, BigQuery)
CI/CD (GitLab CI, CircleCi)
IaC (Terraform)

For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here, we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease.
Our technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the Engineering Team Were a team of smart, curious engineers building scalable, reliable systems that power content creation for millions. We work with modern web technologies, tackle real-world challenges in distributed systems, and keep things practicalno overengineering, just solid solutions. If you love solving tough problems, moving fast, and building tech that creators actually use, youll fit right in.
On your day to day In this role, you will provide first-line IT support for software, hardware, and network issues, assist new employees with setup, equipment, and account access, and troubleshoot and repair laptops, peripherals, and common connectivity problems. You will also learn to configure and support tools such as Google Workspace, Identity Provider (IdP), and Mobile Device Management (MDM), while supporting onboarding and offboarding processes. Additionally, you will collaborate with the security team on IT security best practices and gain exposure to automation tools and scripting to help improve workflows.

We are growing rapidly and looking for passionate, talented individuals to join our dynamic team.
Strategic Leadership

Refine and implement a comprehensive customer support strategy aligned with company goals and customer needs.
Refine and report on key performance indicators (KPIs) and service level agreements (SLAs) for the support organization.
Analyze support metrics and customer feedback to identify trends, areas for improvement, and opportunities for proactive support.
Collaborate with Customer Success, Product, Engineering, and Sales teams to ensure seamless customer journeys and effective issue resolution.
Stay abreast of industry best practices in customer support and application security trends.
Team Management & Development

Recruit, train, and mentor a team of highly skilled and customer-focused support professionals.
Foster a culture of continuous learning, professional development, and customer advocacy within the support team.
Conduct regular performance reviews and provide constructive feedback to team members.
Ensure adequate staffing levels and efficient resource allocation to meet customer demand.
Technical Excellence

Develop and maintain in-depth knowledge of Cycode to effectively troubleshoot and resolve customer issues.
Stay updated on product enhancements, new features, and industry best practices
Serve as a technical escalation point within the Global Support Team
Operational Excellence

Optimize support processes, workflows, and tools to improve efficiency, effectiveness, and customer satisfaction.
Oversee the management of our knowledge base, FAQs, and self-service resources to empower customers.
Implement and manage support technologies (e.g., ticketing systems, remote support tools).
Handle escalated customer issues and ensure timely and satisfactory resolution.
Develop and maintain documentation for support procedures and policies.
Customer Experience

Champion a customer-centric approach throughout the organization.
Act as a voice of the customer within the company, advocating for product improvements and enhancements based on support insights.
Proactively identify opportunities to enhance the customer experience and build strong customer relationships.

we are seeking an experienced and highly motivated Support Engineer to join our dynamic Support team. As a Support Engineer, you will play a critical role in ensuring the success of our customers by providing technical support and delivering solutions to issues raised by customers. You will work closely with our customers, as well as collaborate with cross-functional teams to enhance the overall customer experience.

Responsibilities:

Customer Support:

Provide high-quality technical support to customers via various channels (email, chat, phone).
Troubleshoot and resolve issues promptly and effectively.
Collaborate with customers to understand their needs and provide tailored solutions.
Technical Expertise:

Develop and maintain in-depth knowledge of Cycode to effectively troubleshoot and resolve customer issues.
Stay updated on product enhancements, new features, and industry best practices.
Problem Resolution:

Analyze and diagnose technical issues reported by customers and provide timely resolutions.
Escalate issues to the development team when necessary, providing detailed information for efficient problem resolution.
Document troubleshooting steps and solutions for internal and external knowledge bases.
Customer Advocacy:

Advocate for customer needs and collaborate with internal teams to address and prioritize product bugs and product improvements.
Continuous Improvement:

Contribute to the development of documentation to streamline support processes.

We are looking for a CSM with a proven track record to join our Customer Success team. This role reports to the Director of Customer Success and is a strategic member of our team. In this role, you will be working with Fortune 500 companies to manage the customer relationship throughout the customer lifecycle while actively driving value for customers. Your main goal is to understand customers pain points and help them achieve the business outcomes based on your experience and capabilities. To be successful in this role, you must have experience in software development and/or application security. You must be able to articulate technology in both technical and non-technical terms; that is, you should be able to have strategic conversations with C-level executives as well as perform technical deep dives with operational engineers.



Key Responsibilities



Serve as the primary point of contact for our customers, building strong relationships and ensuring their success with our product(s)
Manage multiple accounts, from mid-sized enterprises through Fortune 500 companies, across different industries
Understanding the customers pain points, compelling events, business goals and objectives, success measures, and desired outcomes, drive the customer to success
Onboard new customers; increase product adoption and usage across your full customer base; ensure timely renewals while minimizing churn; and uncover additional opportunities for solving customer problems which lead to expansion
Align with technical stakeholders and executive decision-makers within our customers organizations, and conduct activities like regular project calls, periodic business reviews (QBRs, EBRs, etc.) to continuously drive new value and demonstrate the existing value to drive that relationship through
Act as a client advocate within the company by collaborating with internal teams, such as product development and customer support, providing feedback to help improve our product and services, and ensuring clients' needs are met
Ensure clients are trained on the platform, educating them on how to best administer and optimize their usage of our platform to drive ROI and real business impact and receive ongoing support
Proactively promote and educate customers on new features and capabilities added to the platform
Capture and document the specific use cases, configurations, and other factors related to the customers instance of throughout the customer lifecycle
Create advocacy and evangelism opportunities for customers

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
In this role, you will be part of a team developing Application-specific integrated circuits (ASICs) used to accelerate networking in data centers. You will have dynamic, multi-faceted responsibilities in areas such as project definition, design, and implementation. You will participate in the design, architecture, documentation, and implementation of the next generation of data center accelerators.
You will also be responsible for performance analysis for a networking stack.
The ML, Systems, & Cloud AI (MSCA) organization at our company designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all our company services (Search, YouTube, etc.) and our company Cloud. Our end users are our customes, Cloud customers and the billions of people who use our companyservices around the world.
We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including our company Clouds Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers.
Responsibilities
Lead an ASIC subsystem.
Understand how it interacts with software and other ASIC subsystems to implement groundbreaking data center networks.
Define high-performance hardware/software interfaces. Write micro architecture and design specifications.
Define efficient micro-architecture and block partitioning/interfaces and flows.
Implement designs in SystemVerilog.

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
As a Senior Design Verification Engineer, you will work as a part of a Research and Development team. You will build verification components, constrained-random testing, system testing, and drive verification closure.
In this role, you will verify digital designs. You will collaborate closely with design and verification engineers on projects and perform direct verification. You will build efficient and effective constrained-random verification environments that exercise designs through their corner-cases and expose all types of bugs. You will manage the full life-cycle of verification, which can range from verification planning, test execution, to collecting and closing coverage.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of our company platforms, we make our company's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
Plan the verification of digital design blocks by fully understanding the design specification and interacting with design engineers to identify important verification scenarios.
Create and enhance constrained-random verification environments using SystemVerilog and Universal Verification Methodology (UVM) or formally verify designs with SystemVerilog Assertions (SVA) and industry leading formal tools.
Identify and write all types of coverage measures for corner-cases.
Debug tests with design engineers to deliver functionally correct design blocks.
Close coverage measures to identify verification holes and to show progress towards tape-out.

Were looking for a Senior Product Designer who enjoys solving complexity and turning technical problems into intuitive experiences. This role is about shaping products end-to-end: from exploration and definition to polished design. Youll collaborate deeply with PMs, engineers, and fellow designers, influencing product direction and ensuring design quality from first concepts to shipped features.

Youll also run lightweight UX research and usability testing, bringing insights directly into the design process.

What Youll Do

Design complex SaaS B2B workflows end-to-end.
Translate problems into clear, usable solutions.
Create user journeys, wireframes, prototypes, and polished designs in Figma.
Strengthen and expand our design system for scale and consistency.
Partner daily with PMs, engineers, and other designers.
Run usability tests and incorporate findings into design decisions.
Contribute to our design culture by raising the bar on craft, clarity, and consistency.

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
The ML, Systems, & Cloud AI (MSCA) organization at our company designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all our company services (Search, YouTube, etc.) and our company Cloud. Our end users are our customers, Cloud customers and the billions of people who use our company services around the world.
We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including our company Clouds Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers.
Responsibilities
Plan the formal verification strategy and create the properties and constraints for digital design blocks.
Utilize formal property verification tools combined with formal verification closure techniques to verify properties.
Resolve difficult to verify properties, and contribute improvements to methodologies to enhance formal verification results.
Architect and implement reusable formal verification components.

our company's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to our companys needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
our company Research addresses challenges that define the technology of today and tomorrow. From conducting fundamental research to influencing product development, our research teams have the opportunity to impact technology used by billions of people every day.
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field -- we publish regularly in academic journals, release projects as open source, and apply research to our company products.
Responsibilities
Write and test product or system development code.
Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
The ML, Systems, & Cloud AI (MSCA) organization at our company designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all our company services (Search, YouTube, etc.) and our company Cloud. Our end users are our customers, Cloud customers and the billions of people who use our company services around the world.
We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including our company Clouds Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers.
Responsibilities
Build C/C++ firmware running on embedded processors with limited memory footprints on the SoCs.
Develop tools to update and debug the firmware, enable emulation, chip bringup, and hardware debugging.
Play key roles in emulation, chip bring up, and SoC deployment, and contribute to all layers of the data center software stack to deploy SoCs to production.
Create code generators to generate C++ code based on hardware specifications.

We are seeking a seasoned Product Manager to join our growing Product team , a leading Startup in Application Security. The ideal candidate will have a deep understanding of development practices, a passion for security, and a proven track record in product building within the tech industry. This role involves working closely with cross-functional teams to drive the vision, strategy, and execution of our SAST offering.

Key Responsibilities:

Product Strategy & Vision: Develop and clearly communicate the product vision, strategy, and roadmap for our SAST solutions, ensuring they align with both our companys objectives and evolving market demands within our broader Application Security platform.
Stakeholder Collaboration: Work closely with engineering, design, marketing, sales, and customer success teams to deliver high-quality products that meet customer needs.
Market Research & Analysis: Conduct thorough market research, competitive analysis, and customer feedback sessions to inform product direction and identify new opportunities.
Development Practices Integration: Leverage your deep understanding of software development practices to ensure that our security solutions are developer-friendly and integrate seamlessly into existing workflows.
Feature Prioritization: Prioritize features and enhancements based on customer feedback, market demand, and technical feasibility. Make data-driven decisions to optimize product outcomes.
Product Lifecycle Management: Oversee the entire product lifecycle from ideation to launch, ensuring timely delivery of product milestones and continuous improvement post-launch.
Go-to-Market Strategy: Collaborate with marketing and sales teams to develop effective go-to-market strategies, including product positioning, messaging, and sales enablement materials.
Customer Advocacy: Act as the customer's voice, ensuring their needs and pain points are addressed throughout the product development process.
Performance Monitoring: Establish and track KPIs to measure product success and guide future development efforts.
Risk Management: Identify potential risks and challenges within the product development process and proactively develop mitigation strategies.

our company's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to our companys needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
The Core team builds the technical foundation behind our companys flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at our company. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across our companys products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.
Responsibilities
Write product or system development code.
Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.