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We're looking for a Lifecycle & Marketing Automation Lead to join Mami's growth team and lead the design and execution of end-to-end customer journeys. You'll bring our customer experience vision to life - creating personalized, multi-channel flows that drive engagement, retention, and revenue, while setting the standard for marketing excellence at Mami.
Your main focus will be Email, SMS, and WhatsApp flows, with opportunities to collaborate with Product, Content, and Data teams as Mami continues to scale. This is a rare opportunity to shape both the customer experience and marketing culture of an early-stage, community-driven startup.
What You’ll Do
* Take full ownership of the Marketing Automation platform - optimize templates, manage audiences, integrate data, and monitor deliverability
* Build and manage multi-channel customer journeys across Email, SMS, and WhatsApp with personalization, triggers, and A/B testing
* Map end-to-end journeys from sign-up to retention and win-back, including segmentation and dynamic content
* Analyze results using GA4, attribution, cohort analysis, and LTV metrics to inform strategy
* Lead briefs for copy and design, craft action-driven microcopy, and adapt content to target audiences
* Collaborate effectively across teams to ensure smooth delivery and execution

Great IT work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the Fiverr Cyber, IT and MIS team might be the right place for you. As a IT Engineer on our Cloud Engineering team, you'll be the linchpin for operational excellence, ensuring our infrastructure runs smoothly and our team members have seamless technical experiences. You'll own critical IT operations, directly impacting system stability and team efficiency, and freeing up senior engineers for high-impact strategic initiatives. This is a hands-on role where you'll be deeply integrated into the daily rhythm of one of Fiverr's core engineering departments.

What am I going to do?:

* Lead and own the end-to-end technical onboarding and offboarding processes, ensuring seamless transitions for new hires and secure departures for departing team members.
* Proactively manage and execute routine systems maintenance for IT infrastructure and office hardware, aiming to prevent downtime before it impacts operations.
* Serve as the primary point of contact for internal IT requests, independently resolving common issues and expertly escalating complex problems to senior technical resources.
* Deeply embed yourself within the Cloud Engineering team's daily routines and meetings to anticipate needs and provide timely, relevant IT support.
* Collaborate closely with senior engineers and cross-functional teams to streamline IT processes and improve overall operational efficiency.
* Continuously identify opportunities to optimize proactive system upkeep and user lifecycle management.

Equal opportunities:
At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

we are the global leader in ad security and quality, trusted by hundreds of the world's top ad platforms, publishers, and app developers. Our mission is simple: make the internet safer by stopping malicious, deceptive, and low-quality ads before they ever reach a user. For over a decade, we've protected the integrity of the digital advertising ecosystem with Real-Time technology that empowers our partners to deliver clean, trustworthy user experiences. The Role The Business Development Associate (BDA) is responsible for growing prospect pipeline, generating leads, and identifying sales opportunities for an industry-leading ad security and verification service. BDAs divide their time between cold calling and emailing prospects to identify potential opportunities. This position will be based in Tel Aviv, Israel. Success in this role opens the door to exciting opportunities for growth and career progression. we arecommitted not only to recruiting top talent, but also to retaining great people!
Responsibilities:
* Prospect via phone and email
* Build a prospect database
* Qualify and align solutions with clients' needs, goals, and objectives
* Use salesforce.com to accurately track relevant prospect and opportunity information
* Build strong internal and external relationships
* Represent externally in a committed, motivating, and appealing fashion
* Consistently meet or exceed established quotas
* Develop expertise in the online, mobile, and video advertising ecosystem
* Support marketing initiatives
* Be a team player and contribute to the enhancement of the team
* Stand out as a motivated and enthusiastic employee Requirements:
* Minimum of 1 year of cold-calling, lead generation, account management, or sales experience, preferably in a SaaS company, or equivalent solution selling skills
* English as a mother tongue, and preferably one additional language (Spanish, German, French, Italian, or others)
* Experience using a CRM or contact management system
* Sales 'shark' & door-opening approach
* Bachelor's degree in Business, Marketing, Communications, or equivalent
* Proven experience translating product functionality into client value
* Strong drive to achieve results with minimal supervision
* Aptitude for technology, including web-based software and internet tools
* Excellent time management, presentation, and organizational skills We're a passionate, collaborative team that takes our work and our impact on the internet seriously. We value people who are curious, self-directed, and genuinely invested in the problem we're solving. You'll have the autonomy to grow your career and the support of a global team behind you.?? Sound like you? We'd love to hear from you.

We’re looking for a Senior Backend Engineer to join our R&D team and play a key role in building the company’s core technology from the ground up.
In this role, you’ll take end-to-end ownership of our backend systems - from architecture and technical design, through hands-on development, to production and scale. You’ll lead the creation of reliable, scalable foundations that bring Mami’s product vision to life.
At Mami, engineering goes far beyond writing code. You’ll work closely with every function in the company to design and build systems that solve meaningful business problems and directly impact the product and users.
What You'll Do
* Build and lead complex, scalable backend systems that power our core web platform
* Design and implement solid architectures with a strong focus on performance, reliability, and maintainability
* Champion a "Full-cycle" engineering culture, owning everything from design to production-grade deployment
* Collaborate closely with engineering and product teams to ensure efficient, well-integrated systems across platforms
* Continuously raise the bar on code quality, best practices, and engineering standards

we are looking for a DevOps Team Leader.
You will play a key role in leading and scaling our DevOps team. Your mission is to ensure that our SaaS platform is reliable, scalable, and efficient, while enabling engineering velocity and high-quality delivery.
This is a hands-on leadership role combining technical depth with team management. You will work closely with R&D and Product to continuously improve our infrastructure, deployment processes, and production operations.
Responsibilities:
Lead, mentor, and grow a team of DevOps/Infrastructure engineers, including 1:1s, career development, and performance feedback.
Own the CI/CD pipeline strategy, driving faster, safer, and more reliable deployments across services.
Design, implement, and maintain cloud infrastructure using Infrastructure as Code (e.g., Terraform, CloudFormation, Pulumi).
Lead the adoption and evolution of Kubernetes-based platforms and cloud-native microservices architectures.
Drive observability and reliability practices: monitoring, alerting, logging, incident response, and on-call rotations.
Define and enforce SLAs/SLOs, and lead root-cause analysis and postmortems for production incidents.
Partner with engineering teams to improve developer experience, build tooling, and reduce deployment friction.
Own cloud cost, capacity planning, and infrastructure scaling decisions.
Set technical roadmap and priorities for the DevOps function, in partnership with Engineering leadership.

We are looking for an experienced Knowledge and Training Specialist with a background in Customer Success Management to join our Customer Care team. If you're passionate about empowering teams, enhancing customer experiences, and driving operational excellence, wed love to hear from you! In this role, you will lead onboarding and continuous training for Customer Success Managers (CSMs) and Customer Care agents while also developing scalable knowledge solutions that align with our business goals. You will collaborate closely with leadership to identify knowledge gaps and create training programs that improve service quality, retention, and engagement.
What am I going to do?:

* Design and lead comprehensive onboarding and ongoing development programs for Customer Care.
* Working with different stakeholders (as part of the product enablement part of the role)
* Develop, maintain, and optimize training materials, knowledge base articles, and best practice guides in English.
* Verify the accuracy of knowledge content through data analysis, research, and testing to ensure relevance and effectiveness.
* Manage and enhance learning journeys within the LMS system.
* Monitor training effectiveness and provide recommendations based on performance data and feedback.
* Stay up to date on customer care methodologies, industry trends, and emerging best practices.
Equal opportunities:
At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

We are seeking an experienced Finance Systems Lead to drive, manage, and optimize our global financial systems ecosystem. In this role, you will take ownership of key platforms like Zuora and NetSuite, leading complex projects from initiation through implementation. You will combine high-level cross-functional leadership with hands-on operational execution, including full ownership of our monthly billing process, to ensure our financial infrastructure scales effectively with company growth.
Responsibilities:
Monthly Billing Ownership: Lead and manage the end-to-end monthly billing cycle process, taking complete accountability for the execution and hands-on operation of core billing workflows.
Ecosystem Management: Own the implementation, administration, and day-to-day support of the companys G&A and finance systems ecosystem (including Zuora, NetSuite, and integrated tools).
Project Leadership: Lead finance systems projects through the full lifecycle-from requirement gathering, planning, and design to delivery, testing, and implementation.
Process Design & Optimization: Partner with stakeholders to design and implement robust financial processes and system solutions tailored to evolving business needs.
Cross-Functional Collaboration: Work closely with cross-departmental teams including Finance, Billing Ops, Customer Success, Product, R&D, Data, and BI to align system architectures.
Governance & Compliance: Ensure all systems and processes adhere to internal control requirements, audit standards, and global financial regulations.
Documentation & Mentorship: Develop and maintain technical/process documentation while providing guidance, mentorship, and professional development for team members.

Were looking for someone who thrives in a fast-moving remote environment, takes ownership end-to-end, communicates clearly, and can independently drive projects from concept to production.



Responsibilities

Design and develop scalable, performant, and maintainable frontend applications using React, TypeScript, and modern web technologies.
Build reusable UI components, shared libraries, and SDKs that support multiple products and integrations.
Collaborate closely with Product, Design, Backend, and Customer-facing teams to deliver intuitive and reliable user experiences.
Own features end-to-end - from technical planning and architecture through implementation, testing, deployment, and monitoring.
Optimize application performance, responsiveness, and reliability across devices and browsers.
Ensure high engineering standards through code reviews, testing, documentation, and observability.
Publish and manage SDK and NPM package versions, including backward compatibility and release management.
Help improve development workflows, tooling, and engineering best practices across the frontend ecosystem.
Contribute to building a strong engineering culture focused on quality, ownership, collaboration, and continuous improvement.

If youre looking to grow your career in a dynamic, global, and impact-driven environment, wed love to hear from you.
The Director of CX Operations - AI, Automation, Billing & Payments is a unique opportunity to join a highly motivated, customer-centric team striving for operational excellence.
we are shifting gears toward an AI-first approach in a super-fast-paced environment. Our goal is to make the customer experience a competitive advantage in the hospitality industry by ensuring our processes are not only well-defined, but supercharged by intelligent automation, data, and AI.
You will be a hands-on operational leader, designing and optimizing workflows using n8n, Make, and Claude; leading critical Billing and Payment, and owning a significant portion of CXs day-to-day operations.

As a DevOps Engineer you spearhead the transformation and scaling of our infrastructure.

If you are an engineer who is passionate about developing an innovative product, making an impact, and leading and shaping an entire domain in the company!

In your day-to-day you will collaborate with all teams in our R&D, and take part in analyzing challenges, bottlenecks and issues, designing, planning, driving key initiatives, building infrastructure and mentoring the teams.



Responsibilities

Design and maintain GitOps-based CI/CD workflows (ArgoCD, Helm, GitHub Actions)
Manage ephemeral environments for every PR or feature branch using K8s, Crossplane, and Terraform
Build and enforce secure deployment practices (e.g., MFA, role-based access, audit trails)
Improve and maintain observability stacks (Prometheus, Grafana, New Relic, OpenTelemetry)
Implement deployment safety mechanisms: canary analysis, B/G deployments, rollback policies
Support performance, incident response, and SLO tracking across services
Collaborate with backend teams to define and automate FinOps-aware environments
Assist in managing Confluent Kafka, MongoDB Atlas, and cloud-native services (EKS, GCP, AWS)
Help build secure workflows across VPN, SSO (Google Workspace), secret scanning, and IaC

As a QA Automation Tech Lead, you will drive automation strategy and testing frameworks. Youll take end-to-end ownership of the automation architecture across all testing layers (API, UI, and E2E), from design to CI/CD integration. Youll collaborate closely with R&D and Product, serving as the technical leader championing quality across the team.

Responsibilities

Drive the automation strategy and framework roadmap, and be responsible for the framework architecture and technical standards (design patterns, structure, reusable infrastructure)
Define the automation approach across testing layers: API, service-level, UI, and end-to-end, including mocking and sandbox strategies for third-party payment providers
Own automation quality itself: test stability, flakiness reduction, execution time, and suite reliability
Define and report quality metrics: coverage, pass rate, flakiness, and execution trends
Integrate and evolve automation in CI/CD pipelines (GitHub Actions) for fast, reliable feedback on every change
Represent testability in design and architecture reviews and surface risks early (shift-left)
Partner with developers, product, and manual QA to decide what gets automated, at which layer, and what does not
Evaluate and introduce new tools and approaches, including AI-assisted testing workflows

As Head of Field Marketing, you will own the strategy and operating system behind global events strategy - a variety of premium events, retreats and intimate partner experiences that fuels how we meet, win, and grow our most important partners. This is a strategic leadership role, not a production role. You will sit at the intersection of marketing, BD, and the executive team, and you will be measured on the pipeline influence and partner relationships that events generate, not on logistics alone.



Responsibilities

Own annual field marketing strategy and global event calendar, with a 6 to 12 month planning horizon across conferences, dinners, mixers, and private partner events.
Lock venues, hotels, and travel months in advance to secure better inventory and unlock multi-event procurement savings.
Build the operating playbook that activates BD and AM leaders to invite the right partners to the right events, and makes outreach easy and consistent across regions.
Own event ROI end-to-end: pre-event targeting, attendee mapping against the ICP and revenue book, post-event debriefs, cost-per-meeting, and pipeline influence reporting.
Standardize dinner and mixer format into a scalable, repeatable playbook so the Event Producer can execute high volume without starting from scratch.
Continuously rebalance the portfolio: double down on Tier-1 events that drive partner face-time and cut Tier-2 events that do not.
Partner with the CMO on positioning, brand presence, and executive moments at our flagship industry events.
Manage the Event Producers team and own the field marketing budget, vendor relationships, and agency partnerships.

As a Senior Backend Engineer, you will play a key role in building and evolving core backend systems.

Youll work on high-scale, cloud-native services that power critical business flows, with end-to-end ownership - from design and architecture to production, monitoring, and continuous improvement.

Youll collaborate closely with engineers, product managers, and other stakeholders, and serve as a technical leader within the team.



Responsibilities

Design, build, and maintain scalable, high-availability backend services in a cloud-native environment
Take end-to-end ownership of features: design, implementation, deployment, monitoring, and ongoing optimization
Contribute to system architecture, API design, data modeling, and event-driven flows
Write clean, high-quality, and maintainable code, and participate in design and code reviews
Optimize performance, reliability, and resource usage (databases, infrastructure, integrations)
Collaborate with Product and other stakeholders to translate business requirements into technical solutions
Mentor and support other engineers, contributing to a strong engineering culture and best practices
Continuously improve engineering standards, tooling, and workflows as the company scales