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נאספה מאתר אינטרנט
22/07/2019
חברה חסויה
Location: Petah Tikva
Job Type: Full Time
Required a Customer Oriented SW Engineer.
We are seeking ambitious self-starters to join the R&D infrastructure team.
This is an exciting and challenging opportunity to work with some of the largest companies in the world and be part of a small, dynamic and highly-successful team.
Responsibilities:
Work closely with 3rd level support on resolving issues experienced by clients.
Take part in live troubleshooting sessions with customers.
Identify Product limitations and bugs, come up with feasible workarounds and implement solutions (as next phase).
Develop tools to improve case handling and knowledge transfer.
Acting as an integral part of the core development team, contribute to design decisions and feature enhancements based on field experience.
Working with additional development teams on cross team issues.
Creating test environments and code segments to simulate and reproduce scenarios.
Requirements:
BSc. in Computer Science / Software Engineering.
Extensive troubleshooting capabilities.
Self-learning Dive into new areas of code and business logic.
Responsibility providing on time and accurate responses to customers.
Excellent client-facing skills.
Excellent communication skills.
Strong attention to detail.
Strong hands-on technical abilities.
Willing/excited to work in a fast-paced, but sometimes intense environment.
Strong understanding of Information Security in various environments.
Advantages:
C++ background.
Knowledge in one or more of the following areas:
Enterprise Information security.
Endpoint protection solutions.
Client/Server systems.
Advanced database queries.
Networks, Firewalls, Proxy servers, Sniffers.
Domain controllers.
Authentication methods (Radius, LDAP, RSA SecureID, Smart cards, Tokens).
Experience in troubleshooting Microsoft Windows Sys-Internals / Kernel using Windows Debugging Tools.
 
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