We are NeoGames (Nasdaq: NGMS), a global leader of iLottery solutions and services to national and state-regulated lotteries. We are part of the NeoGames Group, an iGaming powerhouse with 1100 employees spread across 8 countries. At NeoGames, we pride ourselves on our “People first” culture. Not only has it been a core value in our organization for as long as we can remember but it also runs in our DNA and is felt in every aspect of our operations. We are currently looking for a VP Partner Success. This is a senior leadership position with responsibility for the Partner Success Team in onboarding and managing our Brand and Platform partners ensuring profitable growth and diversification.

Responsibilities:

* Taking full responsibility for the Company’s relationships with our brand & platform partners.
* Ensuring the Company is growing partners’ accounts & businesses successfully and effectively.
* Deliver excellence in how the Partner Success team operates, ensuring that partner success team continues to develop their ability to drive partner revenue growth and partner engagement.
* Assisting partners in investing and growing their business, but fully leveraging the organisation’s suite of products and managed services.
* Provide guidance to the Partner Success Managers and the Partners regarding various elements of the business value chain including player acquisition, localization, regulator developments and player monetization.
* Lead the Partner Success Managers with the view that they are P&L owners for their partner portfolio, representing their partners’ business within the company.
* Champion the needs of the Partners within the organization and ensuring that Product Roadmap prioritization reflects the Partners’ needs and alignment with the company’s strategic objectives.
* Working hand in hand with the Company’s management to formulate and deliver the company’s strategic vision.
* Providing team leadership, guidance, and strategy within the Partner Success department, ensuring all service levels are constantly met & business plans executed.
* Streamlining of Processes to accelerate revenue generation and profitability.
* Manage a framework of success measures for the partner success team and ensure they are aligned with partner & overall company objectives.
* Structure and lead successful onboarding and training programs for new partners.

We are seeking a Director of Operational Excellence to guide our strategic planning efforts and elevate our performance management practices.
This position entails refining our operational processes and ensuring that our strategic initiatives are in harmony with our overarching objectives.
Your responsibilities will include pinpointing opportunities for enhancing operational efficiency and advancing our approach to measuring and managing performance.
The role demands an individual with a robust background in bringing strategic visions to fruition and driving performance optimisation.
The ideal candidate will possess a methodical problem-solving aptitude and a strategic outlook, underpinned by a track record of enacting meaningful change within a dynamic environment.
Responsibilities:
Direct the creation and execution of operational excellence initiatives, coordinating closely vital stakeholders (PMO, IT, HR, etc.) for widespread organisational enhancements
Facilitate company planning and performance management processes, working in close partnership with Strategy teams and Extended Leadership to ensure cohesive execution and alignment
Collaborate with management to define and prioritise company focus areas
Enhance cross-functional teamwork, specifically aiming for alignment between different departments and successful achievement of shared objectives
Discover and spearhead opportunities to boost operational efficiency and create business value through targeted process improvements.
Communicate progress, results, and insights to senior management and stakeholders.