The Strategic Ops Analyst will be the first hire in a new team reporting to the companys Special Ops Director (who reports directly to the CEO and is responsible for the CEOs Office and go-to-market planning and execution). The Strategic Ops Analyst will support the Special Ops Director in a range of operational and strategic processes and projects, including: supporting the CEO and other executive business needs; pursuing executive-led revenue and business development opportunities; research, tracking and reporting projects; tracking KPIs across the organization; operational coordination of strategy and go-to-market plans; identifying barriers to success and opportunities for improvement - and helping executing on them.
The role is a unique opportunity for professional growth and learning through exposure to the operations and strategy of a hyper-scaling startup.
The Strategic Ops Analyst will be operationally-minded with excellent project management and communication skills; strong technical skills; motivated to learn and improve; have high attention to detail; and a clear bias for action and results.
WHAT YOULL DO:
CEO & Executive support: Support the Special Ops Director in driving the CEOs and companys ongoing business needs (research, operational assignments, thought leadership initiatives).
Stakeholder-led business development: researching, tracking and supporting the driving of both revenue and non-revenue business leads via extensive stakeholder network (investors, partners, strategic customers, executive team members).
Research & Reporting including: weekly reporting of business updates; reporting/tracking of key business processes, KPIs, and identifying areas for improvement.
Organizational projects: working on key CEO and company projects (e.g. go-to-market offsites, customer advisory boards)
Support other special initiatives and projects as they arise.
Requirements: Bachelors degree (any field) or equivalent work experience
2 years min. experience preferred in a business/operational function
English at mother tongue level
Self-starter and high degree of motivation to go above and beyond the task at hand, as well as learn and grow with the company.
Strong analytical skills: you have a data-driven mentality and high attention to detail; you are proficient with spreadsheets and excited to dig through data to get actionable insights
Outstanding written English communication skills: adept at report-writing and drafting internal communications and PR content.
Project management & getting things done: you have a track record of managing projects, leading them to completion, and following up to ensure success
Flexibility: you are comfortable working in a fast-paced remote startup environment that will require you to manage competing priorities, pivot quickly and often, and communicate often on progress to your team members. Youre excited to take on big ambiguous problems that havent been tackled before.
BONUS POINTS:
MBA or other Masters degree
Experience that demonstrates ability to climb a steep learning curve
Experience in a high-growth SaaS company and/or Operations/GTM functions
Knowledge of Salesforce, Monday.com and other CRM or project management platforms
This position is open to all candidates.