לוח משרות דרושים מנהל תיקי לקוחות

Were seeking an Account Executive- International Markets to drive growth within existing enterprise accounts across Europe and our international markets.
This role focuses on building strong customer relationships, introducing new products, and supporting adoption while collaborating closely with internal teams to maximize account success.
Responsibilities:
Build and maintain long-term relationships with existing customers across international markets
Introduce and position new products and capabilities to enterprise level customers
Collaborate closely with internal teams such as Product, Customer Success, and Marketing
Understand customer needs, challenge assumptions when appropriate, and provide tailored solutions
Identify potential growth opportunities within accounts and drive strategies to maximize value
E2E sales cycle responsibility, manage accounts, set priorities, and work independently to meet and exceed objectives.

We are looking for a Customer Retention Account Manager to join our team. The working model is hybrid, Monday through Friday.
As a Customer Retention Account Manager you will...
Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers
Manage cadence for effective renewal forecasts and projections
Drive the renewals process in collaboration with the Strategic Sales team to preserve and improve customer contracts and relationships
In collaboration with Customer Success, Finance, Legal, Deal Desk, Procurement and Sales teams, own, drive and manage the renewal process, including renewal quotes and renewal opportunities to ensure renewals are processed accurately and on-time
Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Accountable for maintaining accurate customer renewal records including licenses, software expiration dates and customer contact information
Communicate effectively with customers and internal stakeholders to provide updates, resolve issues, and gather feedback
Identify accounts at risk and work to develop and execute mitigation plans

We are seeking a Customer Solutions Engineer to handle pre and post-sale technical activities and ensure:
Understanding the customer needs
Proposed tailored solutions to customers
Successful deployment and support of Waterfall Solutions at customer sites.
This role involves close collaboration with the sales and the customers, providing both technical expertise and hands-on assistance during sales process, system implementation and ongoing maintenance.
Responsibilities:
Working closely with sales teams on proposals and sales presentations.
Acting as a technical expert in meetings with customers and prospects.
Collaborating with customers to advise effective solutions incorporating our products.
Comprehending customer needs and devise solution requirements.
Answering customer requests for information as well as proposal requests.
Develop requirements and turn them into functional solutions.
Executing Demos and POCs on customer site.
Provide Tier 1-3 technical support, including issue reproduction, troubleshooting, and documentation of system events.
Perform onsite and remote installations of Waterfall products worldwide.
Diagnose, analyze, and resolve system issues, including root cause analysis and detailed reporting to customers.
Conduct onsite customer training during initial installation and as needed thereafter.
Manage assigned support cases and maintain accurate records in the companys tracking system.
Document all service and installation activities through detailed reports and logs.

Were looking for an Account Executive Public & Defense Sector to join the Sales team in Israel and spread the power of our company.
WHAT YOULL DO: 
Demonstrate deep understanding of our companys security solutions and their value to our customers.
Advise CISO-level executives in the government, defense, and public sectors.
Build relationships with customers and provide them with business insights about the product.
Consistently meet or exceed quarterly sales quotas by closing deals in a way that reflects our company values.
Maintain accurate pipeline management with expert-level forecasting.
Build effective working relationships with Solution Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to ensure strategy alignment and achieve company objectives.

Required Account Executive
Why Do You Want to Work With Us?
Unlimited Earning Potential - You will be given access to unlimited accounts and your earning potential will continue to grow with your success
We aim HIGH - Were a profitable company and continue to grow our revenue each year. We are looking to increase revenue between 50-100% in 2024 .
Were Bright and Focused - Work in a small, tight-knit group of highly engaged and intelligent people.
We are a family - We love the people we work with. Team breakfasts and lunches each week contribute to the family atmosphere.
More Details:
Performance will be measured based on predefined Sales KPIs and set quotas.
Work hours will often include US business hours.
English Mother Tongue required.
Office is based in Modiin, Israel.

abra Technologies delivers end-to-end technology solutions across software, cloud, data, cybersecurity, and digital transformation. With over 1,000 experts and strategic partnerships with leading global providers such as Microsoft, SAP, AWS and Salesforce, we support organizations across fintech, defense, healthcare, automotive, and e-commerce. We bridge technology and business goals by delivering scalable, tailored solutions that drive innovation and measurable impact. Our DNA combines people, processes, and technology to create real value for our clients. Want to grow your skills and career? Join us! abra Core Applications is seeking a Key & Strategic Account Manager. We are looking for a skilled Key & Strategic Account Manager to lead and grow strategic customer relationships across ERP, CRM, AI and enterprise technology solutions. This role requires strong business development capabilities, experience in complex sales processes, and the ability to identify growth opportunities, build long-term partnerships, and connect customer needs with abra’s broad technological and professional capabilities. A full-time position based in Israel. Key Responsibilities: • Manage and develop long-term relationships with strategic and key accounts. • Identify new business opportunities and lead cross-sell and up-sell initiatives. • Lead complex sales processes, including proposals, negotiations, tenders and deal closure. • Build annual account plans, drive revenue growth, and collaborate with internal business units to deliver high-value solutions.

Ready to own some of the most exciting Digital Native accounts in Israel?
We are on a serious growth streak. Our Tel Aviv team has been named Region of the Year two years in a row, and were just getting started. Now were looking for a Senior Account Manager who wants real ownership, real impact, and a seat at the table in one of the most strategic regions in the company.
We power mission-critical, real-time applications for some of the worlds most innovative companies. From fraud prevention at PayPal to personalized user experiences at Sony, our technology sits at the core of systems that simply cannot fail. Never.
This is not a run-the-book role.
This is about leading, building, expanding, and winning.
What youll do:
Own and grow a portfolio of named strategic Digital Native customers in Israel
Drive expansions, upsell renewals,and cross-sell within complex top notch digital natives accounts
Build trusted relationships across all levels, from engineers to executives
Act as the quarterback for your accounts, working closely with Product, Engineering, Support and Marketing
Clearly articulate our unique value and translate deep technology into business impact
Maintain strong customer engagement while qualifying and advancing opportunities
Provide actionable field insights back to Sales Leadership and Product teams
Own forecasting, pipeline and opportunity management in Salesforce.